Print Label Room Coordinator

1-800-Flowers Family of Brands•Lake Forest, IL

About The Position

The Label Print Coordinator coordinates label printing, sorting, and distribution within the Shipping department. The role uses computers, label printers, email, shipping systems, WMS/Oracle systems, queries, and Excel files to release print jobs, generate shipping reports, and ensure labels are processed accurately and on time. The Coordinator maintains daily shipping records, reports shipping volumes, keeps printer supplies available, and communicates with relevant teams about printing and sorting needs. The position may work with IT and technical support on printer or system issues. The Coordinator shares responsibility for overseeing Label Printer and Sorting Technicians by training and supporting them. The role communicates with coworkers, line leads, supervisors, management, and other Operations teams, and may recommend ways to improve label-processing speed, accuracy, and efficiency. During non-peak periods or when Shipping volume is low, the employee may support other departments or operational areas according to production schedules and business needs. Training is provided on the job.

Requirements

High school diploma or equivalent.
Basic computer skills.
Strong organizational skills and attention to detail.
Ability to work independently and collaboratively in a team environment.
Ability to follow direction from department leadership.
Strong verbal and written communication skills in English.
Legible handwriting.
Ability to learn new processes and systems.
Ability to sit for extended periods, stand and walk as required, use hands and arms for reaching and handling materials and equipment, and lift approximately 10–50 pounds as required.
Close vision and color vision to identify and distinguish numbers, colors, and shipping information.
When supporting other departments, ability to prepare finished gift products, accurately count product components, and maintain the manual dexterity needed to work at an assembly or production-line pace.

Nice To Haves

WMS and/or Oracle knowledge.
Knowledge of MicroPlex HD label printers.
Previous Shipping department experience.
Previous computer, customer service, label processing, and/or printing experience.
Experience working on a picking or shipping line.
Bilingual English/Spanish skills.

Responsibilities

Coordinate daily label printing, sorting, and distribution activities.
Use computers and printers to release and print shipping labels.
Process labels accurately, including label details, sorting requirements, and shipping methods.
Train and support coworkers and Label Printer and Sorting Technicians on label printing and sorting functions.
Maintain label printers and ensure adequate inventory of printer supplies.
Maintain daily shipping records and prepare daily shipping volume reports.
Use email and Excel files to communicate daily volumes and other shipping information.
Work with WMS/Oracle systems, queries, and Excel files as needed.
Communicate with IT and technical support about printing or system-related issues.
Assist with other Shipping functions as needed.
Support other departments when production schedules or business needs require.
Follow applicable SOPPs, SSOPs, GMPs, equipment-specific procedures, and sanitary production guidelines.
Complete CCP, QCP, and scale checks as required.
Follow FIFO procedures and established allergen guidelines and policies.
Record product traceability information where appropriate and communicate food safety and quality concerns to QA personnel.
Perform additional duties as assigned.