Lab Support Technician (Phlebotomy) I-Weekend - Part Time

Mercy • Springfield, MO

1d

About The Position

The Lab Support Technician I (Phlebotomy) is part of the provider care team and supports laboratory reporting, data, scheduling, and administrative functions. The role helps ensure accurate, timely laboratory services by collecting specimens using safe, effective, and professional phlebotomy practices; processing, transporting, and referring specimens; and handling laboratory reports and information. The technician provides customer service to patients, providers, coworkers, and other internal and external customers in accordance with Mercy Signature Service Standards, while following HIPAA confidentiality requirements and laboratory policies. Competencies are verified through observation by laboratory management or a designee and completion of departmental checklists. The position is part-time and scheduled for weekends.

Requirements

• High school diploma or equivalent.
• BLS certification within six months of hire.
• Successful completion of the probationary period.
• No active disciplinary actions or performance improvement plans.
• Strong communication, organizational, and customer service skills.
• Ability to work effectively in a fast-paced healthcare environment.

Nice To Haves

• College coursework in Chemistry, Biology, or another science-related field.
• Previous clinical laboratory experience.
• Experience with specimen collection and laboratory processes.

Responsibilities

• Collect laboratory specimens safely, accurately, and professionally using phlebotomy practices.
• Process, transport, and refer laboratory specimens according to established procedures.
• Support laboratory operations through data entry, reporting, scheduling, and administrative functions.
• Handle laboratory reports and information accurately and promptly.
• Follow HIPAA confidentiality requirements and laboratory policies.
• Provide excellent customer service to patients, providers, coworkers, and other internal and external customers.
• Complete competency and departmental training requirements under laboratory leadership guidance.
• Contribute to teamwork, quality, and patient-centered care while performing duties consistent with Mercy’s mission, values, and service standards.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans for team members working 32 or more hours per pay period.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED