Lab Support Tech/Phlebotomist

Riverside Hospital•Onancock, VA

About The Position

Works under the supervision of the Laboratory Supervisor, Manager, or Director, depending on the facility’s organizational chart. Performs routine and special laboratory specimen collections, handling, and distribution according to established protocols and standard operating procedures, ensuring the correct specimen is collected in the appropriate container and labeled properly. Explains specimen collection procedures and instructions to patients, nurses, physicians, and others. Depending on the work-site assignment, may travel to off-site patient locations to collect blood and transport specimens to the laboratory. Maintains patient confidentiality and follows facility patient-identification guidelines. Maintains departmental inventory and appropriate stock levels in collection baskets. Follows departmental quality control and quality assurance requirements, accurately performs and documents duties, and communicates effectively within and across departments, including shift handoffs and resolution of pending collection inquiries. Helps maintain departmental readiness for accreditation and regulatory standards. Assists with training new and existing personnel and students.

Requirements

High school diploma or GED (preferred).
Direct patient care and/or phlebotomy experience (preferred).

Nice To Haves

Graduate of a phlebotomy or laboratory specimen training program (preferred).

Responsibilities

Collect, handle, and distribute laboratory specimens accurately according to orders and established protocols, including requirements for containers, volumes, techniques, scheduling, preservatives, patient instructions, and distribution.
Perform duties accurately and promptly to support quality patient care.
Explain specimen collection procedures and instructions to patients, nurses, physicians, and others.
When assigned, travel to off-site patient locations to collect blood and transport specimens to the laboratory.
Maintain patient confidentiality and accurately identify patients and label specimens according to policy and standard operating procedures.
Maintain departmental inventory and appropriate stock levels in collection baskets.
Follow quality control, quality assurance, and documentation requirements.
Communicate effectively with department staff and other departments, including shift handoffs and resolving pending collection inquiries.
Comply with Riverside Health System policies, procedures, regulatory requirements, patient safety goals, and quality initiatives.
Use appropriate protective equipment and body mechanics, follow safety procedures, and identify, address, and report variances or suspected non-compliance.
Collaborate with providers, office staff, nurses, caregivers, and other team members to meet patients’ specialized needs.
Support laboratory accreditation and regulatory readiness through duties such as preventive maintenance, quality control, verifications, audits, procedure reviews, demonstrating procedure knowledge, and assisting with updates.
Assist in training new and existing personnel and students.