Phlebotomist / Tech Assistant Lab - Main Lab

Memorial Healthcare•Owosso, MI

About The Position

Performs phlebotomy and assists laboratory technicians with routine laboratory tests and related Clinical Laboratory duties. Work includes microbiology set-ups, solution preparation, specimen collection and distribution, laboratory data distribution, and clerical and courier functions. The position supports patient- and family-centered care and contributes to a safe, effective, and positive patient experience. The role collects specimens from inpatients, outpatients, nursing homes, and private homes; prepares and distributes samples; assists with basic testing, quality control, maintenance, and continuous improvement; and supports laboratory operations through clerical, registration, courier, cleaning, inventory, and training duties. The employee follows established policies and procedures, protects confidentiality, handles waste and sharps safely, and provides care appropriate to the age-specific needs of patients served.

Requirements

High school diploma or GED.
Valid Michigan driver's license with a good driving record.
Proficiency in assistant duties, knowledge of chemical and biological hazard procedures, basic knowledge of anatomy, and proficiency in venipuncture and phlebotomy procedures.
Ability to use modern office, computer, and telephone equipment, as well as syringes, vacuum tubes, capillary collection devices, and point-of-care devices.
Ability to use protective equipment, safely dispose of sharps, prepare and process specimens, perform manual wet-work tests, and operate LED instrumentation as described in the job specifications.
Ability to read and interpret policies, operating instructions, regulations, physician orders, and laboratory documents; accurately interpret, record, and communicate laboratory data.
Ability to adapt and maintain focus in fast-paced, changing, or stressful situations and maintain self-control when clients are abusive.
Ability to meet the stated physical requirements, including frequent standing, kneeling, crouching, and lifting or carrying up to 20 pounds; occasional pushing, pulling, or carrying items weighing 20–100 pounds may be required.
Ability to travel independently throughout the hospital and access patients and families in spaces confined by equipment or space.
Ability to communicate professionally and effectively with coworkers, hospital staff, patients, physicians, the public, and internal and external customers; work as a team member and remain calm when adversity is encountered.

Nice To Haves

Courses in chemistry, biology, and medical terminology.
One year of full-time phlebotomy experience.
ASCP certification and evidence of capacity to handle responsibility alone and adhere to safety procedures.

Responsibilities

Collect bacteriological specimens and obtain blood, urine, and other specimens from inpatients, outpatients, nursing homes, and private homes in accordance with policy.
Distribute samples to the appropriate laboratory testing areas and laboratory results to appropriate nursing stations and departments.
Set up microbiology specimens using prescribed methods and media.
Maintain general laboratory cleanliness; clean glassware and decontaminate infectious materials as needed.
Assist with clerical, registration, and courier duties, including providing coverage at satellite phlebotomy drawing stations as needed.
Assist in training new employees and students.
Follow instructions from medical technologists and technicians to expedite result reporting.
Maintain good public relations with clients.
Perform special procedures established by Directors and Supervisors, including setting up and running instrumentation under Technical Staff supervision.
Perform basic quality control, maintenance, and continuous improvement activities.
Prepare samples for transport to reference laboratories and enter reference laboratory testing results.
Safely handle, track, and dispose of waste, sharps, and confidential papers.
Evaluate patients for special procedural needs based on age, sex, cultural values, and psychosocial status.
Maintain patient and employee confidentiality and follow institutional privacy policies.
Take testing orders using a computer or by writing them down and verbally repeating them for verification.
Demonstrate job-related patient safety practices, including safe and effective use of equipment and technology.
Provide care appropriate to the age of patients served and follow applicable hospital and departmental policies and procedures.
Maintain collection and clerical supplies inventory.
Perform other duties requested by the Director, Administrative Director, or supervisors, and other duties assigned.