Lab Support Tech-Phlebotomist

Riverside Hospital•Gloucester, VA

15h

About The Position

Works under the supervision of the Laboratory Supervisor, Manager, or Director, depending on the facility’s organizational chart. Performs routine and special laboratory specimen collection, handling, and distribution according to established protocols and standard operating procedures. Ensures the appropriate specimen is collected in the correct container and labeled appropriately, and explains collection procedures and instructions to patients and care team members. Depending on the work-site assignment, the role may include performing patient EKGs, traveling to off-site patient locations to collect blood, and transporting specimens to the laboratory. The position maintains patient confidentiality and follows facility patient-identification guidelines. It also maintains department inventory and collection supplies; receives, labels, and performs advanced specimen processing; and distributes specimens for laboratory analysis. The role registers patients in information systems and orders tests requested by providers. Where applicable, it prints, monitors, and distributes patient reports. The Lab Support Tech follows quality-control and quality-assurance requirements, documents work accurately, communicates effectively within and between departments, and helps maintain readiness for accreditation standards. The position also assists with training new and existing personnel and students.

Requirements

At least 1 year of direct patient-care experience with phlebotomy or specimen processing.
Upon hire, hold one of the listed phlebotomy credentials: PBT (ASCP); CPT (NHA); Certified Phlebotomist Technologist (NPA); PTC (AMCA); CPT (NPS); RPT (AMT); CPT (AAH); PT (NCCT); or CPT from the National Phlebotomy Certification Examination.

Nice To Haves

High school diploma or GED (preferred).

Responsibilities

Collect, handle, process, label, and distribute specimens accurately and according to established protocols, orders, and standard operating procedures.
Explain specimen collection procedures and instructions to patients, nurses, physicians, and other relevant care team members.
Perform patient EKGs, travel to off-site patient locations for blood collection, and transport specimens to the laboratory when required by the work-site assignment.
Maintain patient confidentiality and accurately identify patients according to facility guidelines.
Maintain department inventory and appropriate stock levels of collection supplies.
Register patients in information systems and order tests as requested by providers.
Print, monitor, and distribute patient reports when this function is performed at the facility.
Follow quality-control, quality-assurance, and documentation requirements, including applicable audits, verifications, procedure reviews, and preventive maintenance duties.
Communicate effectively across departments, including shift handoffs and resolution of pending collection inquiries.
Maintain a safe environment by following policies, protective-equipment requirements, body-mechanics practices, and safety procedures; report and help resolve variances or suspected non-compliance.
Collaborate with providers, office staff, nurses, caregivers, and other team members to meet patient needs.
Help maintain readiness for accreditation and regulatory standards, including CAP, DNV, state, OSHA, and CLIA requirements.
Assist with training new and existing personnel and students.