Lab Support Tech/Phlebotomist
About The Position
The Laboratory Support Tech I works under the supervision of the Laboratory Supervisor, Manager, or Director, depending on the facility’s organizational chart. The role performs routine and special laboratory specimen collection, handling, and distribution according to established protocols and standard operating procedures. It ensures the correct specimen is collected in the appropriate container and properly labeled, and explains collection procedures and instructions to patients and care team members. Depending on the work-site assignment, the position may involve traveling to off-site patient locations to collect blood and transporting specimens to the laboratory. The role maintains patient confidentiality, follows patient identification guidelines, maintains departmental inventory and collection supplies, and complies with quality control and quality assurance requirements, including accurate documentation. It supports effective communication within and across departments, helps maintain accreditation readiness, and assists in training new and existing personnel and students.
Requirements
- High school diploma or GED is preferred.
- Graduation from a phlebotomy or laboratory specimen training program is preferred.
- Direct patient care and/or phlebotomy experience is preferred.
Nice To Haves
- High school diploma or GED.
- Graduation from a phlebotomy or laboratory specimen training program.
- Direct patient care and/or phlebotomy experience.
Responsibilities
- Collect, handle, and distribute laboratory specimens accurately and promptly according to orders and requirements for containers, volumes, techniques, scheduling, preservatives, patient instructions, and distribution.
- Explain specimen collection procedures and instructions to patients and care team members.
- Travel to off-site patient locations to collect blood and transport specimens to the laboratory when required by the work-site assignment.
- Maintain patient confidentiality and accurately identify patients and label specimens according to policy and standard operating procedures.
- Maintain appropriate departmental inventory and collection supply levels.
- Follow quality control, quality assurance, and quality management requirements, including documentation, preventative maintenance, verifications, audits, procedure reviews, and updates as applicable.
- Comply with safety policies, procedures, regulatory requirements, patient safety goals, and quality initiatives; use appropriate protective equipment and body mechanics, and identify, report, and help resolve variances or suspected non-compliance.
- Collaborate with providers, office staff, nurses, caregivers, and other team members to meet patients’ specialized needs.
- Communicate effectively within and across departments, including shift handoffs and resolution of pending collection inquiries.
- Help maintain readiness for accreditation and regulatory standards, including CAP, DNV, state, OSHA, and CLIA requirements.
- Assist in training new and existing personnel and students.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
