Lab Supervisor

Zoetis•Waukesha, WI

2d•Onsite

About The Position

The Lab Supervisor is responsible for overseeing the daily operations of all core laboratory departments, ensuring high standards of quality, accuracy, and compliance with regulatory requirements. This role involves supervising a team of laboratory professionals, managing workflows, troubleshooting technical issues, and maintaining an environment that fosters professional development and safety. The supervisor will also collaborate with medical staff to ensure the timely and accurate processing of diagnostic tests.

Requirements

Bachelor’s Degree or equivalent experience in a healthcare/laboratory environment.
5+ years of experience in reference laboratories required.
Experience in a clinical laboratory setting with comprehensive knowledge of high throughput hematology, chemistry, immunoassay, urinalysis, O&P/fecal and related analyzers/diagnostics.
Exceptional attention to detail and ability to maintain high standards of accuracy.
Demonstrated ability to build, develop and work within a clinical laboratory team, including creative problem-solving and flexibility to meet rapid growth.
Proficiency in Microsoft Suite, internet, office/fax machines
Advanced proficiency with multiple Laboratory Information Systems

Nice To Haves

2 years of leadership experience preferred.
Certification as a Medical Laboratory Scientist (MLS) or Medical Technologist (MT) from an accredited organization (e.g., ASCP, AMT) preferred

Responsibilities

Lead, supervise, and mentor a team of laboratory technicians and technologists, analyzing veterinary patient samples.
Monitor and evaluate staff performance, provide feedback and conduct regular performance appraisals.
Ensure adequate training and development opportunities for staff to maintain proficiency in laboratory techniques and instrumentation.
Promote a collaborative and supportive work environment.
Oversee the day-to-day operations of the core laboratory, ensuring smooth workflows and adherence to turnaround time expectations.
Monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements to existing standards and procedures.
Manage inventory and ordering of laboratory supplies, ensuring adequate stock levels and timely replenishment.
Troubleshoot and resolve technical issues related to hematology testing equipment and procedures.
Ensure proper maintenance and calibration of laboratory instruments in compliance with manufacturer guidelines and regulatory standards.
Implement and maintain quality control (QC) and quality assurance (QA) programs to ensure accurate, reliable, and precise test results.
Ensure laboratory practices comply with applicable regulatory agencies, including CLIA, CAP, OSHA, and HIPAA.
Review and analyze test results for accuracy and make adjustments as necessary.
Lead investigations and root cause analysis for any deviations or non-conformances, ensuring corrective actions are taken.
Ensure proper preparation, processing, and analysis of all core laboratory tested samples.
Oversee the timely and accurate generation of test results and assist in complex cases as needed.
Collaborate with various departments, including but not limited to Medical and Support Ops to interpret and communicate lab results.
Ensure compliance with laboratory safety protocols and proper handling of hazardous materials.
Monitor adherence to infection control and safety procedures to maintain a safe work environment for staff and patients.
Participate in laboratory inspections and audits to ensure full compliance with federal and state regulations.