Lab Solutions Architect - Southaven, Mississippi

Mayo Clinic • Rochester, MN

59d • $112,819 - $157,955 • Hybrid

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to its employees with competitive compensation, comprehensive benefits, and opportunities for continuing education and advancement. This hybrid position requires the employee to be located within 100 miles of Southaven, Mississippi, for on-site expectations. The role provides technical leadership in the design, implementation, and evolution of clinical reference laboratory systems, including Laboratory Information Systems, Quality Management Systems, middleware, and integration with lab automation, analyzers, and external systems. The Lab Solutions Architect partners with technical architects to ensure IT solutions align with Mayo Clinic Laboratories’ (MCL) strategy and technology roadmap, monitors industry trends, and analyzes enterprise architecture to identify opportunities for improvement. The position involves understanding and documenting core business processes, translating them into data flows, and fostering partnerships with clinical and business areas. It also includes providing leadership in developing new system requirements, researching, evaluating, and selecting vendor solutions, and analyzing their fit within the existing architecture. The role requires maintaining in-depth knowledge of existing systems, potentially serving as a liaison for industry partnerships, and representing Mayo Clinic at national industry events. This is a limited-tenure role supporting the formation, launch, and stabilization of a new company and laboratory, with an expected transition to a permanent infrastructure position within a separate, independent company as the organization matures. Visa sponsorship is not provided for this position, and Mayo Clinic does not participate in the F1 STEM OPT extension program.

Requirements

• Proven experience in business systems analysis, project management, and enterprise application support.
• Strong analytical, troubleshooting, and decision-making skills.
• Experience leading cross-functional initiatives in complex organizational environments.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and work independently while leading collaborative teams.
• Master’s Degree with 6 years’ experience OR Bachelor Degree with 8 years’ experience OR Associates Degree with 10 years' experience.
• Experience to include demonstration of the following areas: operations analysis, information systems implementation, system architecture, and systems analysis.

Nice To Haves

• Experience with enterprise architecture concepts, process modeling, and systems integration preferred.
• Healthcare IT experience preferred.
• Relevant vendor certifications or technical certifications preferred.
• Vendor application certification may be required.

Responsibilities

• Provides technical leadership in the design, implementation and evolution of clinical reference laboratory systems such as Laboratory Information Systems, Quality Management Systems, middleware, and integration with lab automation and lab analyzers, and external, third-party systems.
• Works in partnership with technical architects to ensure that IT solutions are complete, integrated, and in alignment with Mayo Clinic Laboratories’ (MCL) strategy and technology roadmap.
• Monitors industry features and standards to provide input to both IT and MCL strategy.
• Analyzes MCL’s overall enterprise architecture and compares it against industry standards and trends to proactively identify opportunities for new and better solutions in Information Technology.
• Understands and documents core business processes and translates them into data flows between and outside of IT systems, within Mayo Clinic Laboratories, and to outside entities, including MCL clients and third-party service providers.
• Fosters and creates partnerships with the clinical and business area to develop a solid knowledge base of the business area.
• Understands business strategy and designs the target business architecture based on industry standards.
• Provides leadership in developing new system requirements and researching, evaluating, and selecting vendor solutions.
• Analyzes fit of potential application solutions within the architecture; leads discussion on readiness for implementation in Mayo Clinic’s environment.
• Obtains and communicates information pertinent to the selection of the appropriate mix of projects and programs to support business objectives.
• Maintains in-depth knowledge of existing systems and certification in the vended application.
• Able to design, develop or modify programs, algorithms or rules using vendor command language or similar technology tools.
• May serve as a liaison for industry partnerships or as a Mayo Clinic representative in national industry events.
• Gather, analyze, document, and interpret complex business and technical requirements.
• Evaluate operational procedures, systems, and workflows to identify opportunities for automation, efficiency, and process improvement.
• Develop business cases, proposals, and implementation plans for IT solutions.
• Assess organizational readiness and solution fit for technology adoption.
• Design and document business processes, workflows, data flows, and user personas.
• Lead and manage small- to large-scale projects across multiple departments.
• Develop project plans, timelines, work assignments, and implementation strategies.
• Coordinate testing, system integration, deployment, and post-implementation support activities.
• Balance competing priorities, deadlines, and resource availability while ensuring successful project delivery.
• Facilitate cross-functional collaboration to achieve organizational objectives.
• Build strong partnerships with clinical, business, and technical teams.
• Communicate complex technical concepts clearly to leadership and stakeholders.
• Lead negotiations, facilitate consensus-building, and drive issue resolution.
• Mentor team members and provide training and onboarding support for new employees.
• Contribute to the improvement of organizational standards, tools, templates, and methodologies.
• Maintain knowledge of enterprise systems, business processes, and emerging technologies.
• Support enterprise architecture initiatives through business modeling and process analysis.
• Collaborate with technical architects to ensure solutions align with organizational strategy and technology roadmaps.
• Research, evaluate, and recommend vendor solutions and industry best practices.
• Monitor industry trends and represent the organization in external partnerships or industry events as needed.
• Support system analysis, design, configuration, testing, implementation, and optimization activities.
• Configure and validate enterprise applications and ensure data integrity.
• Lead efforts related to application enhancements, integrations, and vendor-supported technologies.
• Maintain expertise in vendor applications, tools, and healthcare technology systems.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
• Continuing education and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree