Lab IT & Equipment Support Specialist

NSC Global • Hillsboro, OR

8d • Onsite

About The Position

NSC Global is seeking a Lab IT & Equipment Support Specialist to manage, maintain, and support laboratory IT infrastructure and analytical instruments. The role requires 100% on-site presence in clean-room and controlled laboratory environments to perform instrument connectivity setups, hardware-level troubleshooting, and IQ/OQ/PQ qualification testing.

The specialist bridges laboratory operations and IT, helping analytical systems—including HPLC, CDS, LIMS, and ELN platforms—function seamlessly while adhering to GxP and 21 CFR Part 11 data integrity standards. The position involves hands-on support for laboratory instruments and networks, qualification activities, software administration, and compliance with clean-room and GMP procedures.

Requirements

• Hands-on experience supporting Chromatography Data Systems such as Empower, Chromeleon, or OpenLAB.
• Working knowledge of LIMS, LES, and ELN administration and hardware integration.
• Familiarity with IQ/OQ/PQ protocols and validation lifecycle support for analytical instrumentation.
• In-depth understanding of GxP data integrity regulations, specifically FDA 21 CFR Part 11 and EU Annex 11.
• Skill in setting up and troubleshooting laboratory network infrastructure, serial/Ethernet instrument interfaces, and peripherals.
• Knowledge of GMP laboratory access rules and clean-room operational standards.
• Must be physically present on-site to interact directly with benchtop instruments, analytical systems, and laboratory network hardware; remote work is not applicable.
• Ability to strictly follow gowning protocols, clean-room safety standards, and site security clearances.

Responsibilities

• Set up and maintain connectivity for laboratory instruments, including HPLC systems, dissolution apparatus, analytical balances, pH meters, and spectroscopy equipment.
• Support LIMS/LES hardware integration, laboratory network management, and Chromatography Data Systems such as Waters Empower, Thermo Scientific Chromeleon, and Agilent OpenLAB.
• Assist with hardware-level testing and installation, operational, and performance qualification (IQ/OQ/PQ) for analytical laboratory systems.
• Follow GMP laboratory access protocols and clean-room procedures while providing hands-on technical and network support.
• Provide user administration, system setup, and end-user support for Electronic Lab Notebook (ELN) applications.
• Enforce GxP compliance and electronic record/signature regulations, including 21 CFR Part 11 and EU Annex 11, across laboratory instruments and data repositories.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed