Lab Equipment / Furniture Relocation Specialist

Tobin Scientific•Cambridge, MA

2d•$65,000 - $77,000

About The Position

Tobin Scientific is hiring a customer-facing Equipment Services Specialist to provide high-touch, “white glove” logistics services in laboratory and R&D environments. The role partners directly with clients to plan, coordinate, and execute laboratory equipment moves and reconfigurations, with an emphasis on specialized handling, communication, and customer service. The specialist also provides operational coverage at both the Cambridge client site and the Beverly warehouse. They must be competent in the warehouse management and inventory systems used at both locations, retain and apply that knowledge when systems are not used daily, and be able to step into either location’s responsibilities with minimal transition time. The position involves equipment delivery, relocation, installation, and basic disassembly and reassembly, as well as support for receiving, staging, and inventory activities. Candidates must be able to handle delicate, high-value, or regulated equipment carefully and work comfortably in laboratory or regulated environments. The stated annual salary range is $65,000 to $77,000. Employment is contingent on completing a background check conducted in compliance with applicable law.

Requirements

High school diploma or GED.
At least 3 years of experience in material handling, logistics, or equipment moving or installation.
Familiarity with warehouse management and inventory systems, and ability to learn systems quickly.
Strong customer service and client engagement skills.
Ability to handle delicate and high-value equipment precisely.
Mechanical aptitude and ability to use basic tools.
Strong communication and organizational skills.
Ability to work independently and manage tasks from planning through execution.
Ability to lift up to 50 pounds and stand or walk for extended periods.
Comfort working in laboratory or regulated environments.
Fluency in spoken and written English.
A vehicle to travel between Cambridge and Beverly.
Completion of a background check as a condition of employment.

Nice To Haves

Experience coordinating or planning work with customers or internal teams.

Responsibilities

Perform white-glove delivery from the loading dock and relocate laboratory equipment, instruments, and casework.
Serve as the primary point of contact for white-glove service requestors, communicating clearly from request through completion.
Partner with clients to plan and coordinate moves, including scope, sequencing, and scheduling.
Safely uncrate, build, transport, position, and install equipment according to client requirements.
Perform basic disassembly and reassembly of laboratory equipment and casework.
Collaborate with laboratory personnel to ensure proper placement and readiness for use.
Handle sensitive, high-value, or regulated equipment with care and accountability.
Read and interpret move plans, layouts, and service requests.
Identify and proactively communicate risks or issues.
Provide professional, high-standard customer service onsite.
Support receiving, staging, and inventory activities as needed.
Provide operational coverage at the Cambridge client site and Beverly warehouse as needed.
Maintain proficiency in the WMS and inventory management systems used at both locations, including retaining and applying knowledge when systems are not used daily.
Step into responsibilities at either location with minimal transition time to ensure continuity of operations during coverage periods.