Lab Assistant I - Lab Support Services

Glens Falls Hospital•Glens Falls, NY

About The Position

The Lab Assistant I supports laboratory operations and patient care by handling customer service, phlebotomy, specimen processing, and data entry. Depending on training, the position may cover one, two, or all three work areas: answering phones, looking up lab results, and assisting patients; learning to draw blood safely; and preparing blood, urine, and tissue samples for laboratory testing. The role also involves entering patient information into the laboratory computer system. On-the-job training is offered, and employees can progress through Levels I, II, and III as they develop their skills. The position is part of a close-knit, collaborative team at Glens Falls Hospital, a Magnet-designated organization within the Albany Medical Health System. The hospital describes access to top-tier technology and clinical standards, flexible scheduling options, competitive benefits, and affordable health insurance that begins quickly. The workplace is located near the Adirondacks and Lake George.

Requirements

  • High school diploma or GED.
  • Fast typing skills and comfort using computers.
  • Ability to remain calm under pressure and comfort with the sight of blood.
  • Friendly, professional manner and clear communication with patients.
  • Strong communication skills.
  • Current, unrestricted New York State driver's license.

Nice To Haves

  • Previous retail, fast-food, customer-service, or phlebotomy experience is a plus.
  • No medical experience is needed; on-the-job training is offered.

Responsibilities

  • Answer phones, look up laboratory results, and assist patients.
  • Learn to safely draw blood samples from patients.
  • Prepare blood, urine, and tissue samples for laboratory testing.
  • Enter patient information into the laboratory computer system.

Benefits

  • Flexible scheduling options.
  • Competitive benefits.
  • Affordable health insurance that begins quickly.
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