Lab Assistant I
About The Position
The Lab Assistant I provides general support functions within the Technical Operations Department. The role learns assigned Pre-Analytical Assistant I duties and how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality. It identifies and helps resolve or escalate specimen issues and develops an understanding of test-order compliance procedures. The position is based in Marlborough, Massachusetts, and is scheduled Monday through Friday from 11:00 PM to 7:00 AM, with rotational weekend work. The stated pay range is $20.10–$22.01 per hour. A shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours may apply. Annual performance bonus compensation may also be available.
Requirements
- High school diploma or equivalent.
- Minimal data-entry skills.
Nice To Haves
- Previous experience in a production environment.
- Medical background, including medical terminology applicable to a clinical laboratory.
Responsibilities
- Learn assigned Pre-Analytical Assistant I duties and understand how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality.
- Identify specimen type problems, missing information, and other issues related to sorting, racking, centrifuging, delivery, and storage; resolve them or forward information to support timely resolution.
- Develop an understanding of test-order compliance policies and research test-order information using translation tables, computer systems, and the directory of services.
- Meet quality and production standards within six months of completing training.
- Complete required written documentation legibly, understandably, and within assigned time frames.
- Report to work on time, follow attendance guidelines, and support department performance when coworkers are absent.
- Learn additional functions within Technical Operations and Specimen Processing to progress to the next level in a timely manner.
- Perform other duties as assigned.
Benefits
- Day-one medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
- Well-being programs.
- Annual no-cost Blueprint for Wellness health assessment program.
- healthyMINDS mental health program.
- Vacation and health/flex time.
- Six holidays plus one MyDay off.
- FinFit financial coaching and services.
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
- Employee stock purchase plan.
- Life and disability insurance, with buy-up option.
- Flexible Spending Accounts.
- Annual incentive plans.
- Matching gifts program.
- Education assistance through MyQuest for Education.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
