Lab Aide | Processing | PRN

Logan Health • Kalispell, MT

9d

About The Position

Logan Health's Medical Center Laboratory in Kalispell, Montana, is hiring a Lab Aide Processor to support daily laboratory operations. Prior laboratory experience is not required; training is provided for candidates with strong customer service skills and a willingness to learn. The role involves receiving, handling, verifying, sorting, and distributing specimens, along with responding to inquiries and providing timely, courteous service. Specific duties may vary according to departmental needs, and other similar duties may be assigned.

This is a PRN position with 9-hour variable shifts. Logan Health operates 24 hours a day, seven days a week, and schedules may be adjusted to meet position and organizational needs. PRN staff provide coverage during busy periods and employee absences or vacations. Pre-employment screening for an offer includes criminal background, reference, drug, health and immunization, and physical demand reviews or screenings.

Requirements

• Be comfortable working in a laboratory environment and handling specimens, including urine or blood samples.
• Hold current CPR certification as required for assigned areas.
• Have computer skills, including working knowledge of Microsoft Office Suite, and the ability to learn other software as needed.
• Demonstrate organizational skills, attention to detail, initiative, critical thinking, and the ability to set priorities and work both independently and as part of a team.
• Be committed to teamwork and maintaining confidentiality as needed.
• Have strong verbal and written communication skills and be able to communicate effectively with varied audiences.
• Have strong interpersonal skills and handle sensitive or confidential situations with tact, professionalism, and diplomacy.
• Have strong customer service skills and willingness to learn; training is provided.

Nice To Haves

• Prior healthcare or laboratory experience is preferred but not required.

Responsibilities

• Receive and handle urine, microbiology samples, swabs, surgical specimens, blood, and other specimens.
• Verify patient identification and specimen labeling; relabel specimens when necessary.
• Check requisitions and specimen labels for accuracy, sort incoming specimens, and deliver them to processing or the appropriate laboratory departments.
• Answer or refer inquiries promptly and courteously, including providing specimen status and processing updates; escalate unresolved issues according to department procedures.
• Answer phones and provide timely, courteous customer service.
• Advocate for and educate others about improved collection and ordering procedures for assigned areas, as applicable.
• Maintain regular and consistent attendance according to the department schedule.
• Maintain confidentiality and follow department procedures and protocols.

Benefits

• Affordable medical, dental, and vision insurance
• Evening and weekend shift differential pay may be available for applicable shifts or hours.
• Matching 401(k) plan
• Logan Health Fitness Center membership discount
• Employee Assistance Program (EAP)
• Tuition reimbursement program
• Opportunity to work with a laboratory team described as having a positive culture

What This Job Offers

• Education Level: No Education Listed