Lab Aide | Processing | PRN

Logan Health Medical Center•Kalispell, MT
•Onsite

About The Position

Logan Health’s Medical Center Laboratory is hiring a Lab Aide Processor in Kalispell, Montana. This role supports daily laboratory operations by receiving, handling, sorting, and distributing specimens; checking patient identification, requisitions, and specimen labels; and providing courteous, timely service to callers and others seeking specimen status or processing information. Training is available for candidates with strong customer service skills and a willingness to learn, even if they have no prior laboratory experience. The position is PRN (casual, as-needed, or per diem), with nine-hour variable shifts. Schedules are arranged to meet department and organizational needs, and may be adjusted. Logan Health operates 24 hours a day, seven days a week. PRN employees may participate in the matching 401(k) plan and access the Employee Assistance Program; some shifts or hours may qualify for hourly differential pay. Pay rates and scheduling practices may vary by department. Employment offers are contingent on pre-employment screening, including criminal background, reference, drug, health and immunization, and physical demand screenings. Logan Health is an equal opportunity employer and offers accommodations for applicants who need them during the application, testing, or interview process.

Requirements

  • Prior healthcare or laboratory experience is preferred but not required; training is provided.
  • Comfort working in a laboratory environment and handling specimens, including urine or blood samples.
  • Current CPR certification as required for assigned area(s).
  • Working knowledge of Microsoft Office Suite and ability to learn other software as needed.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and as part of a team, set priorities, and use critical thinking skills.
  • Commitment to teamwork and maintaining confidentiality as needed.
  • Excellent verbal and written communication skills, including the ability to communicate effectively with various audiences.
  • Strong interpersonal skills and ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Strong customer service skills and willingness to learn.

Nice To Haves

  • Prior healthcare or laboratory experience.

Responsibilities

  • Receive and handle specimens, including urine, microbiology samples, swabs, surgical specimens, and blood.
  • Verify specimen labeling and relabel specimens when necessary.
  • Sort incoming specimens and deliver them to processing or the appropriate laboratory departments for testing.
  • Check the accuracy of specimen requisitions and labels according to department protocols.
  • Ensure correct patient identification and information; verify identification before collection and label specimens accurately.
  • Answer or refer inquiries promptly and courteously, and provide timely specimen status and processing updates.
  • Escalate unresolved issues according to department procedures and protocols.
  • Serve as an advocate or educator for improved collection and ordering procedures for assigned areas, as applicable.
  • Maintain regular and consistent attendance as scheduled by department leadership.
  • Perform other similar duties as assigned, consistent with required knowledge, skills, and abilities.

Benefits

  • Affordable medical, dental, and vision insurance.
  • Additional evening and weekend shift differential pay; PRN employees may qualify for hourly differential pay for certain shifts or hours.
  • Matching 401(k) plan.
  • Logan Health Fitness Center membership discount.
  • Employee Assistance Program (EAP).
  • Tuition reimbursement program.
  • Opportunity to work with a laboratory team described as having a positive culture.
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