L2 Network Engineer

Codetech • Madison, WI

2d

About The Position

The L2 Network Engineer provides enterprise network support. The role requires hands-on experience with network infrastructure and troubleshooting, familiarity with ITIL practices and service ticketing and monitoring tools, and the ability to maintain network documentation. The engineer also communicates and coordinates with internal teams and vendors.

Requirements

• 3–5 years of hands-on experience in enterprise network support.
• Strong understanding of TCP/IP, LAN/WAN, DNS, DHCP, VLANs, and routing protocols including EIGRP, OSPF, and BGP.
• Experience with Cisco, Juniper, Aruba, Fortinet, or Palo Alto network devices.
• Familiarity with ITIL practices, service ticketing systems such as ServiceNow, and monitoring tools such as SolarWinds, PRTG, or Nagios.
• Good understanding of firewall rules, NAT, ACLs, and basic cybersecurity practices.
• Strong communication and coordination skills.
• ServiceNow skills.
• Basic SQL skills.

Responsibilities

• Provide enterprise network support.
• Read and update network topology diagrams and documentation.
• Coordinate with internal teams and vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed