Supervisor, Kitchen - Staff Cafeteria

Hard Rock Hotel & Casino Ottawa • Tejon, NM

1d

About The Position

The Kitchen Supervisor leads and maintains smooth operation of all kitchen shifts. In partnership with the cafe management team, this role trains, coaches, and evaluates back-of-house operations to ensure the cafe follows company policies, specifications, and procedures. The position oversees kitchen labor and food costs, food quality, equipment condition, cleanliness, safety, staff training, and communication across the kitchen team.

Responsibilities

• Perform kitchen opening and closing duties.
• Oversee shift-by-shift labor to balance cost effectiveness with smooth cafe operations.
• Monitor food costs using established methods to meet goals.
• Evaluate equipment condition and conduct routine maintenance inspections.
• Ensure staff complete assigned cleaning duties before checking out after each shift.
• Inspect and taste food for freshness, flavor, recipe adherence, and temperature, including line checks every shift.
• Train new staff and coach all staff to follow Hard Rock food quality and service standards.
• Train and validate new staff according to company training standards.
• Perform inside and outside shift expo duties to ensure food is prepared to specifications and served promptly.
• Perform employee tasks, including preparing recipes, to ensure product quality.
• Maintain a safe environment for staff and guests by following Hard Rock safety measures and checklists.
• Ensure employees follow safety, sanitation, and security procedures.
• Provide kitchen employees with verbal recognition, direction, and support.
• Communicate local, regional, and corporate procedures to the kitchen team.
• Listen to employee comments, criticisms, and feedback, and address issues or suggestions with management.
• Communicate with managers to evaluate work procedures, review standards, identify ways to improve efficiency or effectiveness, and respond proactively to needs.
• Communicate regularly with the Kitchen Manager regarding issues and suggestions related to product, people, and performance.

Benefits

• The company describes a comprehensive benefits package intended to support team members' health, future planning, and work-life balance; benefits may vary with employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed