Kitchen Supervisor

Tree House Brewing Company•Sandwich, MA

3d•$25 - $28•Onsite

About The Position

The Kitchen Supervisor reports to the Culinary Manager and works closely with location Hospitality Management. This role oversees the day-to-day operations of the pizza kitchen and its team, while also working hands-on in the kitchen. Responsibilities include scheduling, responding to call-outs, employee relations, and serving as a communication liaison between the location’s pizza operations and the Culinary Manager. The supervisor also represents the Pizza team in the location’s Retail and Event operations. The role supports Tree House’s mission to make excellent beverages and pizza and serve them in a friendly, memorable environment. It is a full-time position based in the Sandwich location, with availability required during peak business hours, including nights, weekends, holidays, and special events. The starting base pay range is $25–$28 per hour. Individual pay depends on work location and factors such as job-related skills, experience, and relevant education or training. The position is eligible for the company bonus program and benefits and perks package.

Requirements

At least one year of supervisor experience in a professional setting.
Previous professional experience as a Pizza Maker.
Availability to consistently work at least two closing shifts per week and two of the three weekend days (Friday, Saturday, Sunday) once hours are expanded.
Hands-on experience preparing pizza doughs.
Familiarity with a professional brick or stone oven.
Food preparation and food handling experience, including manual dexterity with cutting tools and kitchen utensils.
Working knowledge of proper food handling procedures.
Ability to follow standardized recipes.
Ability to work in a fast-paced environment and as part of a team.
Excellent communication skills.
Exceptional customer service skills.

Nice To Haves

Food handler’s license.

Responsibilities

Prepare high-quality pizzas according to Tree House standardized protocols.
Coordinate kitchen staff schedules with the Culinary Manager and adjust them for operational needs, including events and concerts.
Guide and provide feedback to Pizza team members to ensure the program meets the Culinary Manager’s expectations.
Communicate operational concerns and relevant information or feedback to the Culinary Manager.
Handle day-to-day staffing, operations, and employee relations, escalating matters to the Culinary Manager and Human Resources as needed.
Address staffing levels and find coverage for call-outs when necessary.
Partner with the Culinary Manager to conduct reviews and check-ins, evaluate team members’ performance and growth, provide regular feedback, and take disciplinary action when necessary.
Work with Lead Pizza Makers to maintain the quality of Tree House pizza SOPs under location-specific conditions, including ingredient sourcing and trials, cooking methods, kitchen conditions, and customer volume.
Train Pizza Prep Cooks and Pizza Makers in kitchen processes and SOPs.
Delegate food preparation, stocking, cleaning, and other tasks to Pizza staff.
Set standards for communication and teamwork within the Pizza team and with Tree House Retail and Leadership teams.
Ensure pizzas meet Tree House standards for taste, quality, presentation, and timeliness.
Communicate menu changes to retail management and staff as needed.
Know which product ingredients may need to be communicated to customers regarding potential food allergies.
Monitor inventory and notify management when stock is low.
Perform other kitchen duties as needed.

Benefits

Company-paid health insurance for employees, spouses, and dependents.
Dental insurance with a company contribution.
Vision insurance.
Wellness reimbursement.
Employee Assistance Program (EAP).
Pet insurance.
Company-paid life and AD&D insurance.
Flexible Spending Account and/or Dependent Care Account.
Complimentary nutrition consultations.
401(k) with company match, 100% vested starting at enrollment.
Front-loaded paid vacation bank.
Paid birthday off.
Three personal days per year.
40 hours of sick time per year.
Paid volunteer hours.
Annual Employee Benefit Card preloaded with $750 credit for beer, merchandise, or other products.
50% discount on most products for personal use.
Three free drafts and two free crew cans per shift.
Three free drafts per guest for immediate family when visiting.
Two embroidered items per year.
Eligibility to participate in the company bonus program.