Kitchen Steward

Highgate HotelsKetchum, ID
Onsite

About The Position

The Kitchen Steward is responsible for maintaining cleanliness, sanitation, organization, and proper storage of all china, glassware, silverware, cookware, utensils, kitchen equipment, and culinary work areas throughout the resort. This role supports the overall efficiency and cleanliness of culinary and food & beverage operations while ensuring compliance with sanitation, safety, and operational standards aligned with Viceroy expectations. The Kitchen Steward may support multiple culinary and food & beverage outlets throughout the resort, including restaurant, banquet, café, pool, employee dining, and special event operations based on business demands and operational needs. In support of the resort’s collaborative culinary environment, this role may also assist with basic food preparation and prep cook responsibilities as operationally necessary.

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Ability to withstand temperature variations, both hot and cold.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Responsibilities

  • Maintain cleanliness, sanitation, and organization throughout all kitchens, stewarding areas, loading docks, dumpsters, storage rooms, and back-of-house food & beverage spaces.
  • Operate dishwashing equipment to ensure all china, glassware, silverware, cookware, and utensils are properly cleaned, sanitized, and stored according to operational standards.
  • Wash pots, pans, kitchen utensils, and culinary equipment following established sanitation and safety procedures.
  • Sweep, mop, scrub, and maintain floors throughout kitchen, restaurant, banquet, stewarding, and food & beverage operational areas.
  • Perform heavy-duty cleaning of ovens, grills, sinks, walls, walk-in coolers, freezers, hoods, drains, and kitchen equipment as assigned.
  • Ensure proper handling, storage, rotation, and organization of culinary supplies and operational equipment.
  • Assist with banquet, restaurant, café, pool, and special event culinary operations as business demands require.
  • Support buffet setup, breakdown, and operational readiness as assigned.
  • Assist culinary teams with basic food preparation, ingredient prep, stocking, and kitchen organization as operational needs require.
  • Return all clean china, glassware, silverware, cookware, and equipment to proper storage areas while minimizing breakage and damage.
  • Empty trash, recycling, and waste materials from food & beverage operational areas in accordance with sanitation procedures.
  • Maintain knowledge of chemical handling, sanitation standards, safety procedures, and proper use of cleaning equipment.
  • Report equipment shortages, breakage, maintenance concerns, or unsafe conditions promptly to leadership.
  • Maintain knowledge of fire and safety procedures and the location of emergency equipment.
  • Practice safe work habits and maintain cleanliness and organization throughout all work areas.
  • Utilize proper communication and teamwork to support operational efficiency throughout culinary operations.
  • Attend required meetings, trainings, and departmental lineups.
  • Maintain regular attendance, punctuality, professional appearance, and grooming standards.
  • Ensure overall operational cleanliness, sanitation, and support of guest satisfaction standards.
  • Perform other duties as assigned by management.
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