Kitchen - Steward

Pacific Hospitality Group•Koloa, HI

2d•Onsite

About The Position

The Kitchen Steward is responsible for maintaining warm, hospitable guest relations and responding to individual guest needs. This role involves ensuring the kitchen area is clean and sanitary, washing dishes and cookware, handling chemicals, assisting the Chef with product receiving, and preparing set-up items for the next shift. The steward must adhere to all health and safety standards, report equipment in need of repair, and protect guest safety. Additionally, the role requires adaptability to high-pressure conditions, a commitment to personal growth, professional conduct, clear communication, and adherence to all hotel policies and procedures.

Requirements

Knowledge of the English language to effectively communicate with guests, associates, and vendors.
Knowledge of all hotel departments and functions.
Good mathematical and computer skills.
Ability to actively listen to others.
Ability to lift and pull a minimum of 50 pounds.
Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Ability to be a team player.
Ability to tolerate moderate amounts of walking.
Other duties may be assigned.

Responsibilities

Maintain warm, hospitable guest relations.
Respond to individual guest needs.
Greet all guests in a warm and enthusiastic manner.
Sweep and mop floors.
Keep kitchen area free of trash, debris, and any wet spots.
Wash pots and pans by hand.
Keep all dishes and flatware in a sanitary condition and stored for use.
Handle chemicals for floor, dishes & flatware, pots & pans, stoves & ovens, grills, and deep fat fryers.
Assist Chef in receiving and putting away products.
Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.
Thoroughly complete projects and assignments professionally with care.
Prepare all set-up items for the next shift.
Maintain all health and safety standards.
Report all items in need of repair to supervisor and maintain equipment used in work.
Protect guest safety and well-being.
Adjust to high pressure conditions and be open to change.
Assume responsibility for personal growth and development.
Conduct him/her self (acts and dresses) professionally at all times; sets standards for all.
Express ideas and convey information clearly, effectively, and professionally.
Work to resolve disagreements and be respectful of peers and co-workers.
Scrupulously follow all Ko’a Kea Hotel & Resort policies and procedures.
Other duties as assigned.