Chick-fil-A Kitchen Manager

Cooper Connect•Medina, OH

4d•Onsite

About The Position

Chick-fil-A Medina is seeking a Back of House (Kitchen) Director to join their leadership team. This is a high-impact leadership opportunity for someone passionate about developing people, building high-performing teams, and driving operational excellence. As the Back of House Director, you will lead one of the most critical areas of the restaurant by coaching leaders, developing Team Members, and ensuring exceptional food quality, food safety, and operational execution every day. Working alongside an experienced leadership team, you will oversee daily Back of House operations while creating a culture of accountability, ownership, and continuous improvement. This role goes beyond managing shifts: you will help build the systems, develop the leaders, and shape the culture that allows the restaurant to thrive. If you enjoy leading people, creating structure, solving operational challenges, and building something that lasts, this is an exceptional opportunity to grow your leadership career while making a lasting impact.

Requirements

Minimum of 2 years of leadership experience in a restaurant, hospitality, or similar fast-paced environment
Proven experience leading and developing teams
Demonstrated ability to hold others accountable while building positive relationships
Strong organizational, communication, and problem-solving skills
Experience managing multiple priorities in a fast-paced environment
Open availability, including the ability to learn both opening and closing operations
Passion for coaching others and building high-performing teams

Nice To Haves

Experience with scheduling, food safety, inventory, or operational metrics is preferred
Chick-fil-A experience is a plus, but not required
Passion for Chick-fil-A's values and servant leadership philosophy

Responsibilities

Lead and develop a high-performing Back of House team of 30+ Team Members
Coach, mentor, and develop future leaders through intentional leadership development
Build a culture of accountability, ownership, and operational excellence
Oversee daily Back of House operations, ensuring remarkable food quality, speed, and accuracy
Recruit, interview, onboard, and develop Back of House Team Members
Own labor scheduling, staffing plans, and team accountability
Drive food safety, cleanliness, and Chick-fil-A operational standards
Monitor and improve key performance metrics including food cost, waste, labor efficiency, and operational execution
Identify opportunities to improve systems, efficiency, and profitability
Partner with the Executive Leadership Team to achieve long-term restaurant goals
Help create an environment where people are challenged, developed, and equipped for future leadership opportunities