Chick-fil-A Kitchen Manager

Cooper Connect•Opelousas, LA

2d•Onsite

About The Position

Chick-fil-A Opelousas, under Owner/Operator Camille Cook, is seeking a Kitchen Manager passionate about developing leaders and fostering a culture of care and operational excellence. This role involves hands-on leadership experience, coaching, and increased responsibility, with a commitment to supporting team member development. Chick-fil-A is a leading quick-service restaurant chain known for its high customer satisfaction and growth.

Requirements

2 years of Leadership experience
Experience in training, coaching or teaching
Assertive & friendly personality
Passion for Chick-fil-A's values

Nice To Haves

Bachelor's Degree
Hospitality experience

Responsibilities

Ensuring a great experience for guests and team members.
Coaching and developing Kitchen Operations Leaders & Team Leaders to achieve goals.
Ensuring the Kitchen team has systems in place for excellent performance.
Leading and developing direct reports.
Casting the company vision and living out the purpose: F.A.S.T. (Focus on the Guest First, Attention to Detail, Sense of Urgency, Think Food Safety).
Ensuring team members are treated with honor, dignity, and respect.
Overseeing Food Cost and ensuring target IPO is met.
Overseeing Inventory through truck orders, weekly spot counts, and end-of-month counts.
Ensuring the kitchen is organized for optimal performance.
Overseeing speed of service to deliver high-quality products quickly.
Working with Kitchen Operations Leads to track goals and results and communicate them effectively.
Coaching and mentoring Operations Leads, Team Leaders, Trainers, and Team Members for improved work performance.
Leading monthly meetings with the kitchen leadership team.
Identifying and developing talent among team members through leadership development.
Cultivating a culture of honor, dignity, and respect.
Overseeing overall kitchen cleanliness and maintenance.
Ensuring all equipment is properly maintained and in working order.
Executing huddles to ensure team alignment.
Ensuring Morning, Transition, and Closing checklists are completed.
Helping the team keep score of their performance.
Working closely with fellow Directors to ensure all business areas flow well together.
Walking with Quality Improvement Visits and EcoSure Food Safety Audits during assessments.
Holding team members accountable to handbook policies and procedures.
Ensuring the overall health of the Kitchen and that it is growing with business needs.
Participating in food donations and accurate tracking with Shared Table.