Kitchen Clerk

Heritage Grocers Group•Oakland, CA
•$18 - $21

About The Position

The Kitchen Clerk delivers quality customer service in a retail store environment and serves as a role model for the company by providing excellent customer service while maintaining company core values. The role supports kitchen and front-counter operations, including organizing and restocking displays and supplies, assisting cooks with specific dishes, taking food orders, and maintaining quality, cleanliness, safety, sanitation, and food-safety standards. The employee is expected to engage with customers and improve the speed and efficiency of service.

Requirements

  • Valid Food Handlers Card.

Nice To Haves

  • Customer service and retail experience are desirable.

Responsibilities

  • Greet and interact with customers in a friendly, service-oriented manner to address questions or concerns.
  • Organize products in display cases and on tables and ensure cases remain fully stocked.
  • Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
  • Assist cooks with making specific dishes.
  • Fill and restock front-counter utensils, water sanitizer, vegetables, and drinks.
  • Work with professional kitchen equipment, including heat sources, mixers, and blenders.
  • Take food orders in person and by telephone.
  • Demonstrate customer-service excellence and engage with customers.
  • Improve the speed and efficiency of service.
  • Perform other duties as assigned.
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