K&B Sales Designer-Showroom
About The Position
The Kitchen and Bath Sales Designer generates sales and designs functional, aesthetically appealing kitchen and bath solutions for residential and light commercial customers. The role combines consultative sales, space planning, product selection, and project coordination, guiding customers from initial inquiry through final installation. The designer identifies customer needs, presents tailored concepts, recommends products, and closes sales while helping ensure projects are completed accurately, on time, and within budget. The position involves developing sales opportunities, preparing proposals and estimates, creating layouts and other design materials, coordinating project schedules and orders, and maintaining customer and project records. It also requires product expertise, showroom upkeep, and effective collaboration with customers, vendors, installers, contractors, and internal teams. The position is based in a retail showroom and office environment, with occasional visits to customer homes or project locations. Evening and weekend hours may be required based on customer demand.
Requirements
- Two to five years of kitchen and bath sales and/or design experience.
- Strong knowledge of kitchen and bath design principles, cabinetry systems, materials, and finishes.
- Proficiency with design software such as 2020 Design, AutoCAD, SketchUp, Revit, or similar platforms.
- Ability to read blueprints, floor plans, and construction drawings.
- Understanding of measurement techniques and installation processes.
- Knowledge of pricing, estimating, and sales proposal development.
- Proven sales ability, including closing and negotiation skills.
- Excellent interpersonal, customer relationship, communication, and presentation skills.
- Creative problem-solving and solution-selling mindset.
- Strong organization and time management skills, with the ability to manage multiple projects simultaneously.
- High attention to detail and follow-through; self-motivated, goal-oriented, and results-driven.
Nice To Haves
- Associate or bachelor’s degree in Interior Design, Sales, Business, or a related field.
- Familiarity with residential remodeling and construction practices.
- Proven track record of achieving sales goals.
- Experience in remodeling, cabinetry, flooring, home improvement, or a related industry.
- NKBA certification or related credentials.
Responsibilities
- Greet prospective customers, assess project needs, and provide professional consultation.
- Generate business through showroom traffic, referrals, contractor relationships, networking, and lead follow-up; develop and maintain a sales pipeline.
- Present product solutions, design concepts, pricing proposals, and project recommendations; prepare estimates, quotations, and sales contracts; close sales against revenue, margin, and performance goals.
- Follow up with prospective and existing customers to improve conversions and repeat business.
- Design kitchens, bathrooms, laundry rooms, and related spaces according to customer goals, budgets, and style preferences.
- Create layouts, floor plans, elevations, renderings, and material selections using design software.
- Recommend cabinetry, countertops, flooring, fixtures, appliances, lighting, and accessories.
- Ensure designs support functionality, storage, traffic flow, and visual appeal; verify field measurements and site conditions; revise designs based on feedback and project requirements.
- Guide customers through projects from consultation to installation completion.
- Coordinate with vendors, installers, contractors, and internal operations teams; manage schedules, product orders, delivery timelines, and installation milestones.
- Communicate project progress, changes, and expectations to customers, and resolve customer concerns promptly and professionally.
- Maintain product knowledge and keep current on styles, finishes, innovations, and design practices.
- Maintain showroom displays, sample organization, and merchandising standards; participate in sales meetings, promotions, and training programs.
- Maintain accurate CRM records, sales pipeline, customer records, and project files.
- Prepare purchase orders, specifications, invoices, and change orders; track project profitability and margin targets and complete final invoicing; ensure documentation is complete and accurate.
- Contribute to sales goals, customer satisfaction, referrals, project accuracy and timeliness, pipeline management, teamwork, and market growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
