Kids Clubhouse Team Member - Saturday and Sundays 8am-12pm

Wisconsin Athletic Club LLC•West Allis, WI
•Onsite

About The Position

The Kids’ Clubhouse Team Member provides quality care for children ages 6 weeks to 12 years old in a safe, clean, and friendly environment while WAC members work out. This front-line role involves interacting with children and families, creating a welcoming sense of belonging, and providing attentive hospitality. Duties include facilitating activities, story time, snack time, diaper changing, bottle feeding, and cleaning. The role is based at WAC West Allis in West Allis, Wisconsin, and is part-time, with the listed schedule of Saturdays and Sundays from 8 a.m. to noon; the job details also state that the schedule will vary. The position supports daily clubhouse operations, team communication, safety, financial practices, income generation, programming, and new-member integration and retention. Team Members are expected to work at least two shifts per week, cover or find substitutes for scheduled shifts, attend department meetings, maintain cleanliness, follow policies and safety procedures, and engage families in programs and activities. The role also includes promoting relevant services and events, accurately recording work time, and pursuing ongoing personal and professional development.

Requirements

  • Enjoy working with children ages 6 weeks to 12 years old.
  • Maintain CPR certification in good standing.

Responsibilities

  • Greet families using a smile, their names, and eye contact, and engage families with a WAC greeting when within five feet.
  • Work a minimum of two shifts per week and work scheduled shifts or find substitutes; inform the Team Lead of changes.
  • Conduct a daily walkthrough of the Kids’ Clubhouse to check working conditions.
  • Attend Kids’ Clubhouse meetings and maintain regular communication with Team Members and the Kids’ Clubhouse Team Lead.
  • Assist with activities, story time, snacks, diaper changing, and bottle feeding.
  • Keep the Kids’ Clubhouse clean during operating hours; inspect the clubhouse and bathroom for cleanliness and safety; clean, sanitize, and organize toys daily.
  • Keep families informed of guidelines and follow up on member complaints, suggestions, and incident reports.
  • Implement Kids’ Clubhouse policies and procedures and follow insurance, liability, and incident-report procedures.
  • Know the Safety Plan and Emergency Action Plan, maintain CPR certification in good standing, and address or report safety and facility issues, broken equipment, and pool issues as directed.
  • Use sound judgment when providing snacks and art supplies, and clock in and out during scheduled shifts for payroll accuracy.
  • Recommend relevant additional services to members at point of sale and recognize the Kids’ Clubhouse’s role in supporting family memberships.
  • Participate in programs and activities, sign up for events to build WAC product knowledge, promote special events, and use the Program Process when creating and evaluating programs and events.
  • Welcome and connect families to the club through programs and activities, and participate in retention-program sessions.
  • Recognize fellow Team Members’ good work by handing out WAC Bucks; participate in 90-day reviews and ongoing evaluations; communicate concerns and suggestions; and pursue and share ongoing professional development.
  • Help out wherever and whenever possible, and participate in community organizations and positive social media to promote the club.
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