Kids Clubhouse Team Member - Monday and Tuesday 8am - 12pm

Wisconsin Athletic Club LLC•Glendale, WI

11d•Onsite

About The Position

The Kids’ Clubhouse Team Member provides quality care in a safe, clean, and friendly environment for members’ children, ages 6 weeks to 12 years, while their families work out. This is a front-line role focused on caring for children, interacting with families, and creating a welcoming sense of belonging through attentive hospitality. Duties include facilitating activities and story time, serving snacks, changing diapers, bottle feeding, and cleaning. The role offers opportunities to express your personality and grow within WAC. The position is part-time at WAC North Shore in Glendale, Wisconsin. The listed schedule is Monday and Tuesday, 8 a.m. to 12 p.m.; the job details also state that the job shift schedule will vary. Team Members must work at least two shifts per week and are responsible for working or finding substitutes for scheduled shifts.

Requirements

Enjoy working with children ages 6 weeks to 12 years.
Work a minimum of two shifts per week.
Maintain good standing for CPR certification.

Responsibilities

Greet families using a smile, their names, and eye contact, and make families feel welcome and connected to the club.
Provide care for children ages 6 weeks to 12 years, facilitate activities and story time, serve snacks, change diapers, and bottle feed.
Conduct a daily walkthrough of the Kids’ Clubhouse to check working conditions.
Assist with preparing activities, story time, and snacks.
Keep the Kids’ Clubhouse clean throughout operating hours; inspect the space, including the bathroom, for cleanliness and safety; and clean, sanitize, and organize toys daily.
Work scheduled shifts or find substitutes, inform the Team Lead of changes, attend department-specific meetings, and clock in and out accurately.
Keep families informed of guidelines, respond to member complaints and suggestions, and ensure follow-up on complaints, suggestions, and incident reports.
Implement Kids’ Clubhouse policies and procedures and follow insurance, liability, and incident-report procedures.
Know and follow the Safety Plan and Emergency Action Plan; resolve pool problems promptly to protect member and guest safety; and report pool issues, broken pool equipment, facility problems, and broken equipment to the appropriate personnel.
Maintain good standing for CPR certification.
Use sound judgment when distributing snacks and art supplies.
Recommend relevant additional services to members at point of sale and support family membership sales.
Participate in Kids’ Clubhouse programs and activities, sign up for upcoming programs and events to build product knowledge, and promote special events and programs.
Use the Program Process when creating and evaluating programs and events.
Participate in community organizations and positive social media to promote the club.
Welcome and engage families, connect them to programs and activities, and use the 5-foot rule to greet families nearby.
Participate in retention-program sessions and demonstrate personal commitment to fitness.
Recognize fellow Team Members’ good work by giving WAC Bucks, participate in 90-day reviews and ongoing evaluations, communicate concerns and suggestions to the Team Lead, pursue professional development, and support the team wherever possible.