Experienced Kia Service Manager

RUSS DARROW GROUP • Menomonee Falls, WI

2d • Onsite

About The Position

The Russ Darrow Group is seeking an experienced and motivated Kia Service Manager to lead our automotive service department. This is a great opportunity for someone with a strong background in dealership service operations who is ready to drive performance, support their team, and deliver an excellent customer experience. We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you.

Requirements

• Experience managing an automotive service department
• Strong leadership and team development skills
• Knowledge of dealership operations and service processes
• Excellent communication and problem-solving abilities
• Minimum 2 years experience as a dealership service manager
• Valid driver’s license and ability to pass pre-employment screenings

Nice To Haves

• No experience? No problem! We’re eager to train the right candidates from the ground up.
• Our top-notch tools and resources will help you succeed!

Responsibilities

• Oversee daily service department operations for efficiency and quality
• Lead, coach, and support Service Advisors, Technicians, and staff
• Ensure high customer satisfaction and handle escalated concerns
• Manage workflow, scheduling, and shop productivity
• Monitor performance and implement improvements
• Work with dealership leadership and manufacturer partners

Benefits

• Continuous training
• Advancement opportunities
• Competitive compensation
• Flexible schedules
• Comprehensive benefits
• Employee assistance programs
• Competitive Compensation Plans
• Full Benefits Package
• Medical, Dental & Vision
• 401k with Company Match
• HSA with Company Contribution
• PTO from day one!!!
• Growth and Advancement Opportunities
• Continuous Training and Development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees