KHP Visitor Experience Director (Non-Merit)

Kentucky Personnel Cabinet • Lexington, KY

3d • Onsite

About The Position

Kentucky Horse Park is seeking qualified applicants for the position of KHP Visitor Experience Director in the Visitor’s Center. Located within minutes of downtown Lexington, the Kentucky Horse Park is a 1,224-acre working horse farm, equine theme park, and internationally renowned equine competition facility. Founded in 1978, the Park is owned and operated by the Commonwealth of Kentucky and attracts over 1 million visitors from around the world annually. The Park includes a 260-site campground, the Alltech and Rolex arenas, the International Museum of the Horse, a Smithsonian affiliate, and much more. The ideal candidate will be a hard worker, have professional office experience, have customer service skills, and work well with a team or on their own.

Requirements

• Graduate of a college or university with a bachelor’s degree
• Four years of professional administrative experience
• A master’s degree in public or business administration or a related field will substitute for one year of the required experience
• Additional administrative, business or research experience will substitute for the required education on a year-for-year basis

Nice To Haves

• Hard worker
• Professional office experience
• Customer service skills
• Work well with a team or on their own

Responsibilities

• Responsible for the supervision of employees within the Visitor’s Center and Gift Shop
• Provide training for employees as to operation of cash drawers, switchboards, movie theatres, etc.
• Responsible for all administrative functions at the Visitor’s Center
• Provide daily, monthly, and annual reports as it relates to the Visitor’s Center and Gift Shop
• Ensuring customers are provided with quality service; resolve complaints or issues that arise
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Executive