Keyholder - The Cosmetics Company Store - Full-Time - Citadel - Los Angeles, CA

Estée Lauder Companies • Los Angeles, CA

5d • $19 - $21 • Onsite

About The Position

The Keyholder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. The role leads by example, coaching and mentoring the sales team to deliver inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The Keyholder performs start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rota basis. This role is described as a potential first supervisory experience and a step toward a longer-term career in prestige beauty retail.

Requirements

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic, and personalized customer service.
• Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

• Previous retail operations experience, including cash reconciliation and opening and closing the store.
• Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

• Support the Store Manager and Assistant Manager with the smooth, efficient running of the store.
• Lead by example and coach and mentor the sales team to deliver personalized customer service and achieve sales and customer service targets.
• Carry out start- and end-of-day cash reconciliation.
• Open and close the store on a rota basis.

Benefits

• Competitive remuneration and benefits package.
• Eligible employees may receive medical, dental, and vision insurance.
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs.
• Education-related programs.
• Paid holidays and vacation time.
• Participation in a competitive bonus program, with the possibility of overachievement based on performance and company results.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed