Keyholder - The Cosmetics Company Store - Full-Time - Citadel - Los Angeles, CA

DECIEM • Los Angeles, CA

4d • Onsite

About The Position

The Estée Lauder Companies is hiring a Keyholder for The Cosmetics Company Store at Citadel in Los Angeles, California. The Keyholder supports the Store Manager and Assistant Manager in ensuring the store runs smoothly and efficiently. This role leads by example, coaching and mentoring the sales team to provide inspirational, authentic, and personalized customer service and meet sales and service targets. The Keyholder also handles essential start- and end-of-day cash reconciliation and shares responsibility for opening and closing the store on a rota basis. This position is presented as an opportunity for an ambitious retail professional seeking a first supervisory role and a long-term career in prestige beauty.

The anticipated pay range is $18.50 to $21.00 per hour. Exact pay depends on factors including experience, skills, education, and budget, and may vary by geographic location. The position may also be eligible for a discretionary annual bonus and participation in a performance-based bonus program. Eligible employees may receive health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave, education-related programs, paid holidays, vacation time, and other benefits; many are subsidized or fully paid by the company.

Requirements

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic, and personalized customer service.
• Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Applicants must be able to provide proof of their right to live and work in the country if invited to interview.

Nice To Haves

• Previous retail operations experience, including cash reconciliation and opening and closing the store.
• Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

• Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
• Lead by example and coach and mentor the sales team in providing inspirational, authentic, and personalized customer service.
• Help the team achieve sales and customer service targets.
• Carry out start- and end-of-day cash reconciliation.
• Take responsibility for opening and closing the store on a rota basis.

Benefits

• Potential eligibility for an annual discretionary bonus and a performance-based bonus program.
• Health insurance coverage, including medical, dental, and vision insurance, for eligible employees.
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs.
• Education-related programs.
• Paid holidays and vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed