About The Position

The Keyholder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. The role leads by example, coaching and mentoring the sales team to provide inspirational, authentic, and personalized customer service and meet sales and customer service targets. The Keyholder performs start- and end-of-day cash reconciliation and takes responsibility for opening and closing the store on a rotating basis. This part-time role is presented as an opportunity for an ambitious retail professional seeking an initial supervisory experience and a longer-term career in prestige beauty.

Requirements

  • Proven retail experience, preferably in cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager in the smooth and efficient running of the store.
  • Coach and mentor team members, modeling behaviors that support strong customer service and sales performance.
  • Provide inspirational, authentic, and personalized customer service and help achieve sales and customer service targets.
  • Carry out start- and end-of-day cash reconciliation.
  • Open and close the store on a rotating basis.

Benefits

  • Competitive remuneration and benefits package.
  • Participation in a competitive bonus program.
  • Health insurance coverage, including medical, dental, and vision insurance, for eligible employees.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Other benefits, many of which are subsidized or fully paid by the company.
  • Progressive career opportunities and training and development.
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