Keyholder (PT) - King of Prussia

UNTUCKit•King of Prussia, PA

6d•Onsite

About The Position

The Keyholder leads from the sales floor in a performance-driven retail environment, helping convert store traffic into revenue, elevate the customer experience, and inspire associates to meet sales goals. The role combines sales and client engagement, team coaching, and store operations. The Keyholder leads by example, builds client relationships, supports a high-performance selling culture, and helps maintain an efficient, visually compelling sales floor. This is a part-time position with hours that may vary.

Requirements

Prior retail leadership or keyholder experience.
Proven ability to drive sales and influence team performance.
Strong clienteling skills and a customer-first mindset.
High energy, strong communication skills, and a passion for results.
Commitment to the CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun.
Proven work experience as a Supervisor, Keyholder, or Assistant Manager.
Basic understanding of sales principles and customer service practices.
Proficiency with Apple products, G Suite, and omnichannel POS systems.
Solid communication and interpersonal skills.
Ability to work alone in the store.
Flexible scheduling and availability for retail hours, which may include days, evenings, weekends, and holidays.
High school degree.

Responsibilities

Achieve and exceed individual and store sales goals by leading by example.
Engage customers, assess their needs, and provide personalized styling solutions.
Build and maintain client relationships through clienteling and follow-up.
Identify cross-selling and upselling opportunities to maximize transactions.
Use product knowledge to communicate value and drive conversions.
Motivate associates to demonstrate high-performance selling behaviors.
Coach team members in real time on selling techniques and client engagement.
Execute UNTUCKit University training and reinforce daily performance conversations.
Open and close the store while maintaining accountability for results and standards.
Maintain a visually compelling, sales-focused sales floor.
Keep the stockroom organized to support selling efficiency.
Monitor key performance indicators and share insights based on customer feedback and sales trends.