Keyholder/Team Lead

Alumni Hall Stores • Murfreesboro, TN

12d

About The Position

The Keyholder/Team Lead helps manage the store’s daily operations in partnership with the Store Manager and Assistant Store Manager. The role involves opening and closing the store, handling deposits, leading and supporting store associates, contributing to sales goals, and maintaining store presentation and customer service standards. The position is part-time and supervises Store Associates.

The job description is not an employment agreement or contract. Management may alter it at any time without notice.

Requirements

• Must be 18 years or older.
• Must be able to work a schedule based on business needs, including holidays, nights, and weekends.
• Strong verbal and communication skills.

Nice To Haves

• Previous retail experience is preferred.

Responsibilities

• Open and close the store and handle deposits.
• Lead, delegate to, and follow up with store associates.
• Partner with the Store Manager and Assistant Store Manager on day-to-day store operations, product placement, and achieving sales, UPT, ADS, and E-Mail Capture goals.
• Assist in training staff on company policies and procedures.
• Assist with daily merchandise replenishment.
• Maintain a clean and neat sales floor, cash wrap, and fitting rooms, and keep the stockroom organized.
• Provide a superior customer experience and excellent service to every customer.
• Partner with the Store Manager and Assistant Store Manager to protect company assets.
• Ensure E-commerce orders are filled and processed promptly according to company standards, as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed