Key Relationships Officer (Remote, Northeast)

charity: water•Gresham, OR
•$85,500 - $92,000•Remote

About The Position

The Key Relationships Officer cultivates, pitches, and stewards existing and prospective major donors, building meaningful relationships through virtual and in-person visits and communication about charity: water’s priorities and donor impact. The officer manages a portfolio of supporters capable of giving $10,000 or more annually, with a goal of raising $1–3 million in annual revenue once fully onboarded, and contributes to the Key Relationships department’s collective $45 million FY27 goal. The position develops a metrics-driven portfolio strategy, maintains accurate CRM records, finds creative ways to demonstrate donor impact and appreciation, and coordinates regional events. It also requires becoming an expert in charity: water’s programs and staying informed about international Water, Sanitation & Hygiene (WASH) issues. The officer reports to the Director of Key Relationships and collaborates with the Key Relationships team and the wider organization. The role is remote, with a preference for candidates in the Northeast, and requires regular travel within the United States.

Requirements

  • Bachelor’s degree.
  • 5–7 years of frontline fundraising experience and a proven record of closing gifts of $10,000 or more.
  • Passion for charity: water’s mission and the ability to inspire others about it.
  • Outstanding written and verbal communication skills; articulate and persuasive.
  • Well-developed relationship-building skills and ability to connect with people from varied backgrounds.
  • Drive and sophistication, with interest in helping shape the development department and organization.
  • Team-oriented mentality, enthusiastic work ethic, and openness to continual improvement.
  • Highly developed interpersonal skills and strong emotional intelligence.
  • Ability to travel regularly within the United States.
  • Eligibility to work in the United States without company sponsorship now or in the future.

Nice To Haves

  • Proficiency with Salesforce as a CRM tool.
  • Experience planning and executing large- and small-scale events.
  • Familiarity with cross-departmental work involving creative, design, and event teams.

Responsibilities

  • Work toward the Key Relationships department’s collective goal of $45 million in FY27.
  • Manage a portfolio of major gift supporters capable of donating $10,000 or more annually, with an annual revenue target of $1–3 million once fully onboarded.
  • Cultivate long-term relationships with individuals and families, encourage increased participation, involve donors’ networks, and optimize their lifetime value.
  • Visit donors throughout the assigned region regularly, both in person and virtually.
  • Develop a metrics-driven portfolio strategy and keep CRM records up to date.
  • Find innovative ways to demonstrate donors’ return on investment and show appreciation.
  • Coordinate and host regional events that share charity: water’s story and create opportunities to support its mission.
  • Build expertise in charity: water’s programmatic work and stay up to date on international WASH issues.

Benefits

  • Unlimited PTO.
  • Summer Fridays.
  • Six-week paid sabbatical after five years of employment.
  • Annual bonus potential through The Pool.
  • 401(k) plan with employer match.
  • Medical coverage at 85%, plus dental and vision contributions.
  • FSA and dependent day care FSA.
  • Employer-paid life insurance, short-term disability, and long-term disability.
  • 16 weeks of paid maternity and paternity leave for new parents.
  • Stipends for home office, professional development, and a You-do-You Perk.
  • TSA PreCheck reimbursement.
  • Flexible working hours, with team members expected to be online from 10 a.m. to 4 p.m. ET and work three additional asynchronous hours per day, accounting for an hour for lunch.
  • Two to four annual trips to foster team alignment, connection, and in-person collaboration.
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