Key Leader
About The Position
The Key Leader supports store leadership in daily operations and ensures a strong guest experience on the sales floor. The role acts as manager-on-duty when needed, supports team performance, and helps drive sales while maintaining brand and operational standards. The position is part-time in Charleston and reports to the Store Manager. The role delivers product knowledge and customization support, actively sells on the floor, helps achieve sales goals, and drives key performance indicators. It also supports merchandising, inventory, store presentation, clienteling, events, and team members during shifts. The Key Leader opens and closes the store and acts as manager-on-duty in the absence of leadership.
Requirements
- Retail experience, preferably in a fast-paced environment.
- Strong passion for guest experience and sales.
- Ability to support and guide team members.
- Strong organizational and time management skills.
- Clear communication and ability to manage priorities.
- Solutions-oriented mindset with a proactive approach.
- Guest-first mindset with strong clienteling focus.
- Drive to achieve sales goals and support team performance.
- Understanding of KPIs including conversion, AOV, and productivity.
- Strong sense of ownership and accountability.
- Detail-oriented and highly organized.
- Positive, collaborative team player.
- Energetic and engaged on the sales floor.
Responsibilities
- Deliver a high-level guest experience through product knowledge and customization support.
- Actively sell on the floor and support the team in achieving daily sales goals.
- Drive KPIs including conversion, AOV, and units per transaction.
- Greet and engage every guest, introducing the brand and product offering.
- Handle guest concerns professionally and with a solutions-oriented approach.
- Support visual merchandising and maintain store presentation standards.
- Restock inventory and maintain an organized sales floor.
- Assist with inventory receiving, processing, and stock management.
- Maintain a clean and organized back-of-house environment.
- Support clienteling efforts to build and maintain guest relationships.
- Assist with events, trunk shows, and community outreach initiatives.
- Provide direction and support to team members during shifts.
- Open and close the store and act as manager-on-duty in the absence of leadership.
Benefits
- Health benefits are available for full-time employees.
- 401(k) eligibility.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
