Key Leader (Scottsdale)

Princess Polly•Scottsdale, AZ

8d•$19 - $22•Onsite

About The Position

The Retail Store Key Leader helps oversee store operations and delivers an exceptional customer experience in a dynamic, fast-paced retail setting. The role supports the Store Manager and Assistant Manager in leading the team, achieving sales goals, and maintaining operational efficiency. The Key Leader may act as manager on duty and supports team motivation, development, and training through constructive feedback.

Requirements

At least 3 years of experience in the retail industry.
At least 1 year of experience in retail management.
Excellent leadership and communication skills.
Ability to motivate and inspire associates to achieve their goals.
Strong problem-solving skills and the ability to make quick, effective decisions.
Exceptional customer service skills.
A strong sense of style.
Ability to work flexible hours, including nights and weekends.

Responsibilities

Lead and motivate the sales team to meet sales targets and provide excellent customer service while supporting associates’ career development.
Perform operational duties, including opening and closing registers, executing visual merchandising, managing inventory, and light housekeeping.
Build brand loyalty and awareness through memorable in-store experiences.
Demonstrate the company’s values, business style, people leadership principles, and Customer First approach.
Oversee store opening and closing duties and step up as manager on duty as needed.
Provide constructive feedback, development, and training to the team.

Benefits

50% employee discount program.
Individual and team-based leadership development programs.
Positive company culture that celebrates personal and company milestones.
Diversity, Inclusion & Belonging strategy, including leader training and the opportunity to join the Diversity and Inclusion Committee.

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