Key Hourly - HOH/BOH

True Food Kitchen • Kansas City, MO

7d • $18 - $26

About The Position

The Heart of House Key Hourly partners with the Management team to support daily restaurant operations, including staff support, guest interaction, product quality, and cleanliness while following TFK standards. This position provides guidance and support to team members and leads shifts to create an efficient, productive work environment.

The role runs high-volume service periods from the expo or wheel position, or as a floater, ensuring food quality, service, guest interaction, and presentation meet TFK standards. It also supports safe production, restaurant cleanliness and maintenance, inspections, guest concerns, and administrative tasks as needed.

AM, PM, and midday shifts are available. The posting states that part-time to 40 hours are available per person. True Food Kitchen describes its purpose as empowering more people to eat real food through ingredients that meet its TRUE standards.

Requirements

• One to two years of restaurant supervisor experience, preferably as a supervisor in a high-volume restaurant.
• Strong attention to detail, organization, and ability to multitask.
• High personal initiative and a results-oriented approach.
• Exceptional written and oral communication skills.
• High personal integrity, strong interpersonal and motivational skills, and ability to effectively supervise and encourage cooperation among staff.
• Ability to work well under pressure.
• Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
• Must have or be willing to obtain ServSafe certification.

Nice To Haves

• Experience with Aloha.
• Restaurant supervisory experience in a high-volume restaurant.

Responsibilities

• Lead each shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines.
• Run high-volume service periods from the expo or wheel position, or as a floater, to ensure food quality, service, table touches, and presentation meet TFK standards.
• Ensure a safe production environment, cleanliness, organization, and maintenance to keep the restaurant in like-new condition.
• Perform precise line checks and facility walks, with appropriate follow-up.
• Participate in EcoSure and health inspections as needed.
• Represent TFK culture when communicating with guests and respond to guest complaints and inquiries within TFK standards.
• Complete administrative, computer, and office tasks as needed during shifts.
• Run inspirational, informative, and effective pre-shift lineups.
• Provide guidance and support to team members and assist the Management team with daily operating procedures.

Benefits

• Access to affordable, quality health care through Hooray Health and telehealth options for part-time team members.
• Pet insurance.
• Access to expert guidance through EAP/SupportLinc for employees and their families.
• Restaurant dining discount.
• Paid volunteer time.
• Eligibility to contribute to and receive support from the True Giving fund for life-changing events.
• Opportunities for career growth and a development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed