Key Hourly - HOH/BOH

True Food Kitchen • Nashville, TN

3d

About The Position

The Key Hourly role partners with the management team to support daily restaurant operations, including staff support, guest interaction, product quality, and overall cleanliness while following True Food Kitchen standards. The role provides guidance and support to team members and leads shifts to create an efficient, productive work environment.

The position may run high-volume service periods from the expo or wheel position, or as a floater, helping ensure food quality, service, guest interaction, and presentation meet standards. It also supports safe food production, restaurant cleanliness and maintenance, inspections, guest concerns, and administrative tasks as needed. Available schedules include AM, PM, and midday shifts, with part-time to 40 hours available per person.

True Food Kitchen describes its purpose as empowering more people to eat real food. It partners with growers, ranchers, and producers to source ingredients that meet its standards. The company is an Equal Opportunity Employer and states that it does not discriminate on legally protected grounds.

Requirements

• Strong attention to detail, organization, and ability to multitask.
• High personal initiative and a results-oriented approach.
• One to two years of restaurant supervisor experience, preferably as a supervisor in a high-volume restaurant.
• Exceptional written and oral communication skills.
• High personal integrity, strong interpersonal and motivational skills, and the ability to supervise effectively and encourage cooperation among staff.
• Ability to work well under pressure.
• Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
• Must have or be willing to obtain ServSafe Certification.

Nice To Haves

• Experience with Aloha.

Responsibilities

• Lead each shift with passion and drive to create an efficient, productive work environment while adhering to True Food Kitchen guidelines.
• Run high-volume service periods from the expo or wheel position, or as a floater, to ensure food quality, service, guest interaction, and presentation meet standards.
• Ensure a safe production environment, cleanliness, organization, and maintenance to keep the restaurant in good condition.
• Perform precise line checks and facility walks, with appropriate follow-up.
• Participate in EcoSure and health inspections as needed.
• Represent True Food Kitchen culture in guest communications and respond to guest complaints and inquiries within company standards.
• Complete administrative, computer, and office tasks as needed during shifts.
• Run inspirational, informative, and effective pre-shift lineups.
• Provide guidance and support to team members and assist management with daily operating procedures.

Benefits

• Part-time team members have access to affordable health care through Hooray Health and telehealth options.
• Pet insurance.
• Access to expert guidance through EAP/SupportLinc for employees and their families.
• Restaurant dining discount.
• Paid volunteer time.
• Eligible employees may give to and receive support from the True Giving fund for life-changing events.
• Opportunities for career growth and a development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed