Key Hourly

True Food Kitchen • Kansas City, MO

4d • $18 - $26

About The Position

The FOH Key Hourly partners with the Management team to support daily restaurant operations, including staff support, guest interaction, product quality, and cleanliness while following TFK standards. The role provides guidance and support to team members and leads shifts to promote an efficient, productive work environment.

The position runs high-volume service periods from the floor or expo, helps ensure food quality and service meet TFK standards, and oversees FOH team members during shifts. It also includes facility and line checks, guest issue resolution, pre-shift meetings, and administrative tasks as needed.

True Food Kitchen focuses on whole, real food and partners with growers, ranchers, and producers to meet its TRUE standards. Its purpose is “Real Food for Real Life,” empowering more people to eat real food. The company describes its workplace as supportive and is an Equal Opportunity Employer.

Requirements

• 1–2 years of restaurant supervisor experience, preferably as a supervisor in a high-volume restaurant.
• Strong attention to detail; well organized and able to multitask.
• High level of personal initiative; action- and results-oriented.
• Exceptional written and oral communication skills.
• High level of personal integrity, strong interpersonal and motivational skills, and the ability to effectively supervise staff and instill cooperation.
• Ability to work well under pressure.
• Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
• Must have or be willing to obtain ServSafe Certification.

Nice To Haves

• Experience with Aloha.

Responsibilities

• Lead each shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines.
• Run high-volume service periods from the floor or expo and ensure food quality, service, table touches, and presentation meet TFK standards.
• Ensure a safe production environment, cleanliness, organization, and maintenance of the restaurant.
• Perform precise line checks and facility walks and participate in EcoSure and health inspections.
• Represent TFK culture when communicating with guests and respond to guest complaints and inquiries within TFK standards.
• Oversee FOH team members while running shifts according to TFK standards.
• Provide feedback and direction to FOH team members during shifts.
• Perform administrative, computer, and office tasks as needed on shift.
• Run inspirational, informative, and effective pre-shift lineups.
• Partner with the Management team to support daily operating procedures, staff, guests, product quality, and restaurant cleanliness.
• Provide guidance and support to team members.

Benefits

• Part-time team members have access to affordable, quality health care through Hooray Health and telehealth options.
• Pet insurance.
• Access to expert guidance through EAP/SupportLinc for employees and their families.
• Restaurant dining discount.
• Paid volunteer time to support the community and favorite charities.
• Eligible to give to and receive support from the True Giving fund for life-changing events.
• Opportunities for growth and a development program to support career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed