Key Hourly

True Food Kitchen•Kansas City, MO

About The Position

The FOH Key Hourly partners with the Management team to assist with daily operating procedures, including staff support, guest interaction, product quality, and restaurant cleanliness while following TFK standards. The role provides guidance and support to team members and leads shifts to create an efficient, productive work environment. This position offers AM/PM and midday shifts, with part-time schedules through 40 hours available per person. True Food Kitchen describes a professional work environment with opportunities for growth and a development program to help employees advance to their next career position. True Food Kitchen believes in whole, real food and works with growers, ranchers, and producers to meet its standards. The company describes its purpose as empowering more people to eat real food.

Requirements

  • Strong attention to detail; well organized and able to multitask.
  • High level of personal initiative and a results-oriented approach.
  • One to two years of restaurant supervisor experience.
  • Exceptional written and oral communication skills.
  • High level of personal integrity, strong interpersonal and motivational skills, ability to supervise effectively and foster staff cooperation, and ability to work well under pressure.
  • Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
  • Must have or be willing to obtain ServSafe certification.

Nice To Haves

  • Restaurant supervisor experience in a high-volume restaurant, preferably in a supervisor role.
  • Experience with Aloha.

Responsibilities

  • Lead each shift with passion and drive, creating an efficient and productive work environment while following TFK guidelines.
  • Run high-volume service periods from the floor or expo, ensuring food quality, service, table touches, and presentation meet TFK standards.
  • Ensure a safe production environment, cleanliness, organization, and maintenance to keep the restaurant in like-new condition.
  • Perform precise line checks and facility walks, and participate in EcoSure and health inspections.
  • Represent TFK culture in guest communications and respond to guest complaints and inquiries according to TFK standards.
  • Oversee FOH team members during shifts and provide them with feedback and direction.
  • Complete administrative, computer, and office tasks as needed during shifts.
  • Conduct inspirational, informative, and effective pre-shift lineups.
  • Assist the Management team with daily operations, staff support, guest interaction, product quality, and restaurant cleanliness.
  • Provide guidance and support to team members.

Benefits

  • Opportunities for growth and a development program to support career advancement.
  • Part-time team members have access to affordable, quality health care through Hooray Health and telehealth options.
  • Pet insurance.
  • Access to expert guidance through EAP/SupportLinc for employees and their families.
  • Restaurant dining discount.
  • Paid volunteer time.
  • Eligible employees may give to and receive support from the True Giving fund for life-changing events.
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