About The Position

The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. The role leads by example, using coaching and mentoring skills to model behaviors that help the sales team provide inspirational, authentic, and personalized customer service and achieve sales and service targets. Responsibilities also include start- and end-of-day cash reconciliation and opening and closing the store on a rotating basis. This position is presented as an opportunity for an ambitious retail self-starter seeking an initial supervisory role and a longer-term career in prestige beauty.

Requirements

  • Proven retail experience, preferably in cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Must provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager with the smooth and efficient running of the store.
  • Lead by example and coach and mentor the sales team to deliver personalized customer service and meet sales and customer service targets.
  • Complete start- and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Potential eligibility for applicable commission or bonus plans, subject to plan guidelines.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service