About The Position

The Estée Lauder Companies is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of The Cosmetics Company Store. The Key Holder leads by example, coaching and mentoring the sales team to deliver inspirational, authentic, and personalized customer service and meet sales and customer service targets. The role includes cash reconciliation at the start and end of the day and opening and closing the store on a rota basis. It is presented as an opportunity for an ambitious retail self-starter seeking an initial supervisory role and a long-term career in prestige beauty. The position is part-time at the Tanger Outlets in Sevierville, Tennessee, and requires availability for retail hours, including days, nights, weekends, and special events in a fast-paced environment. The anticipated hourly pay range is $17.63 to $29.38. The exact rate depends on factors including experience, skills, education, and budget, and may vary by location. The role is eligible for a bonus program. Benefits available to eligible employees include medical, dental, and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; paid leave programs; education-related programs; paid holidays; and vacation time. The company states that many benefits are subsidized or fully paid.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of their right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
  • Coach and mentor the sales team, leading by example and modelling behaviors that support personalized customer service and achievement of sales and customer service targets.
  • Perform essential start-of-day and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Competitive remuneration package.
  • Eligibility to participate in a bonus program.
  • Medical, dental, and vision insurance for eligible employees.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Many benefits are subsidized or fully paid by the company.
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