About The Position

The Estée Lauder Companies is seeking a dynamic, inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of The Cosmetics Company Store. The Key Holder leads by example, coaching and mentoring the sales team to deliver inspirational, authentic, and personalized customer service and meet sales and service targets. The role includes cash reconciliation at the beginning and end of the day and responsibility for opening and closing the store on a rotating basis. It is presented as an opportunity for an ambitious retail professional seeking a first supervisory role and a long-term career in prestige beauty. The position is part-time in Geneva, Illinois. The anticipated hourly pay range is $17.63 to $29.38; the exact rate depends on factors such as experience, skills, education, and budget, and may vary by location. The role may also be eligible for a discretionary annual bonus and participation in a performance-based bonus program. Eligible employees may receive health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave, education-related programs, paid holidays, vacation time, and other benefits. The company is an equal opportunity employer and will endeavor to provide reasonable accommodations as required by law.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
  • Lead by example and coach and mentor the sales team in delivering inspirational, authentic, and personalized customer service.
  • Help the team achieve sales and customer service targets.
  • Perform start- and end-of-day cash reconciliation.
  • Open and close the store on a rotating basis.

Benefits

  • Competitive remuneration and benefits package.
  • May be eligible for an annual discretionary bonus and participation in a performance-based bonus program.
  • Health insurance coverage, including medical, dental, and vision insurance, for eligible employees.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Other benefits, some of which are subsidized or fully paid by the company.
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