Key Holder PT @ Sawgrass Marriott Golf Resort

Event Network • Palm Valley, FL

7d

About The Position

As a Key Holder, you’ll support the store’s day-to-day operations alongside the management team and help create memorable guest experiences. Key Holder Associates are responsible for meeting company guest-service standards, efficiently processing sales transactions, restocking merchandise, and completing other tasks assigned by store management.

The role includes opening and closing procedures, register and store paperwork, merchandising and maintaining presentation standards, protecting store assets, and following company, hotel, and legal policies. The position requires flexible availability, including weekends, holidays, and morning and evening shifts. It involves standing for up to eight hours, walking, handling merchandise, and frequently lifting or moving up to 40 pounds.

Requirements

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting products in a visually appealing way.
• Friendly, outgoing personality with a service mindset.
• Must be at least 21 years old for liquor sales.
• Flexible availability, including weekends, holidays, and morning and evening shifts.
• Ability to stand for up to eight hours, except during required breaks and meal periods; walk; and use hands to finger, handle, or feel.
• Ability to occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Ability to frequently lift and/or move up to 40 pounds.
• Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

• Promptly greet store guests and offer assistance.
• Use suggestive selling, open-ended questions, promotional suggestions, and add-on sales to engage guests and increase sales.
• Stay knowledgeable about products, current sales and promotions, store sales targets, KPI goals, and new products.
• Follow merchandise-display guidelines; maintain store cleanliness; receive shipments; replenish merchandise; and rotate restocked products.
• Follow Event Network and hotel appearance and dress standards.
• Accurately and efficiently process cash, credit card, employee discount, guest room charge, and hotel property charge transactions.
• Complete store paperwork and operating procedures, including printing register reports, performing cycle counts, and opening and closing the store.
• Recognize security risks and protect company and store assets; prevent and properly handle situations that could result in loss.
• Follow applicable state and federal laws and company policies and procedures for store operations, timekeeping, hotel matters, loss prevention, and human resources.
• Work collaboratively with staff to achieve store goals and contribute to a positive work environment.
• Complete other tasks assigned by store management.

Benefits

• Limited medical plan, dental, and vision insurance
• Term life insurance and AD&D
• Employee Assistance Program (EAP)
• 401(k) Retirement Plan
• Paid Sick Time
• 25% employee discount at Event Network stores
• Separate discount program offering savings on brand-name products, services, travel, entertainment, tickets, and more
• Voluntary coverage options for part-time team members

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed