Reclectic Key Holder

Reclectic•Willow Grove, PA
•Onsite

About The Position

A Key Holder contributes to a customer-centric store environment by supporting the store leadership team with excellent customer service, daily store objectives, consistent product flow, and team efforts to achieve store goals. The position supports customer experience, team leadership, visual standards, business operations, and communication. It includes assisting with in-store furniture pickup and loading, daily opening and closing procedures, and onboarding and development of associates. The position is located at 2500 W Moreland Road, Willow Grove, Pennsylvania, 19090. Starting pay is USD $16.00 per hour.

Requirements

  • Leadership experience.
  • Strong communication skills, with the ability to set clear objectives and follow through.
  • Comfort working on a ladder.
  • Ability to lift and push more than 50 pounds.
  • Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.

Responsibilities

  • Initiate conversations with customers as they enter the store and inform them of current promotions.
  • Connect with multiple customers and share product information and pricing to support a selling environment.
  • Deliver a seamless shopping experience through product knowledge, understanding pricing strategy, and using technology.
  • Support in-store pickup, including loading furniture into customers’ vehicles.
  • Manage and adjust the daily zone chart, drive sales, and maximize productivity across store areas.
  • Exercise sound decision-making to improve each customer’s experience.
  • Provide timely, specific employee feedback and share insight on associate performance with the leadership team.
  • Support daily tasks and cleanliness to maintain store standards, and collaborate with key partners to receive and place new products.
  • Assist with opening and closing procedures and ensure product pricing and promotions are accurately executed and signed.
  • Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
  • Participate in daily meetings and take initiative in teaching and sharing product knowledge.
  • Check in with leadership to maintain communication and teamwork on store objectives.
  • Assist associates with growth and problem solving, and support new-hire orientation and zone development.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off (PTO).
  • Employee discounts.
  • Retirement savings.
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