Key Holder Part-Time The Cosmetics Company Store Lancaster, PA Tanger Outlets

Estée Lauder Companies•Lancaster, PA
•$18 - $29

About The Position

The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. The role leads by example, using coaching and mentoring skills to model the behaviors expected of the sales team and help deliver inspirational, authentic, and personalized customer service while achieving sales and customer service targets. The Key Holder performs start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rotating basis. This position is suited to an ambitious self-starter with retail experience who is seeking an initial supervisory opportunity and a path toward a longer-term career in prestige beauty retail. The company offers training and development, competitive remuneration, and benefits to eligible employees. The role is part-time and requires availability for retail hours, including days, nights, weekends, and special events.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager with the smooth and efficient running of the store.
  • Lead by example and coach and mentor the sales team to deliver personalized customer service and achieve sales and customer service targets.
  • Complete start- and end-of-day cash reconciliation.
  • Open and close the store on a rotating basis.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance, for eligible employees.
  • Wellness and family support programs for eligible employees.
  • Life and disability insurance for eligible employees.
  • Retirement savings plans for eligible employees.
  • Education-related programs for eligible employees.
  • Paid holidays and vacation time for eligible employees.
  • Potential eligibility for a commission or bonus plan, subject to plan guidelines.
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