Key Holder- The Cosmetics Company Store- Full time - Philadelphia Premium Outlets-Pottstown PA
About The Position
The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. The role leads by example, using coaching and mentoring skills to model behaviors that help the sales team deliver inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The Key Holder uses retail and cash-handling experience to perform start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rota basis. This is an opportunity for an ambitious self-starter with retail experience to take a first step into supervision and build a long-term career in prestige beauty.
Requirements
- Proven retail experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of the right to live and work in the country if invited to interview.
Nice To Haves
- Previous retail operations experience, including cash reconciliation and opening and closing the store.
- Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.
Responsibilities
- Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
- Lead by example and coach and mentor the sales team to provide inspirational, authentic, and personalized customer service.
- Help the sales team achieve sales and customer service targets.
- Carry out start- and end-of-day cash reconciliation.
- Open and close the store on a rota basis.
Benefits
- Health insurance coverage, including medical, dental, and vision insurance.
- Wellness and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Education-related programs.
- Paid holidays and vacation time.
- Competitive incentive compensation programs; role eligibility may vary.
- Potential eligibility to participate in the applicable Commission/Bonus Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
