About The Position

The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. The role leads by example through coaching and mentoring, modeling behaviors that help the sales team provide inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The Key Holder uses retail and cash-handling experience to perform start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rota basis. The position is described as an opportunity for an ambitious self-starter with previous retail experience seeking a first supervisory role and a long-term career in prestige beauty.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants invited to interview must provide proof of the right to live and work in the country.

Nice To Haves

  • Retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager in the smooth, efficient running of the store.
  • Coach and mentor the sales team, leading by example and modeling customer-service behaviors.
  • Help the team achieve sales and customer service targets.
  • Perform start- and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Competitive incentive compensation programs; role eligibility may vary.
  • Potential eligibility to participate in the applicable Commission/Bonus Plan.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service