Key Holder - MAC - Part Time - San Jose, CA

ELC Beauty LLC•San Jose, CA
•$19 - $32•Onsite

About The Position

The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. The role leads by example through coaching and mentoring, demonstrating behaviors that help the sales team deliver inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The Key Holder also handles start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rota basis. This role is presented as an opportunity for an ambitious self-starter with retail experience to gain supervisory experience and develop a long-term career in prestige beauty.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager with the smooth and efficient running of the store.
  • Coach and mentor the sales team and model behaviors that support personalized customer service.
  • Help the team achieve sales and customer service targets.
  • Carry out start- and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Competitive remuneration and benefits package.
  • Eligible employees may receive health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Participation in a competitive bonus program.
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