Key Holder - BOSS Store - King of Prussia
About The Position
HUGO BOSS is hiring a Key Holder for its BOSS Store in King of Prussia. The role supports sales goal achievement and store operations while conveying a positive impression of HUGO BOSS. The Key Holder helps deliver an exceptional shopping experience, showcases the brand through merchandise presentations, and executes operational strategies intended to support positive operating profits. The position focuses on developing sales through proactive techniques, client-book use, client tracking and profiling, and knowledge of closing sales. It also involves maintaining high customer-service standards, building lasting positive customer impressions, communicating product knowledge, assisting with merchandising and back-stock maintenance, and maintaining professional standards with customers, coworkers, and management. Professional dress is required; a uniform will be provided soon. The position offers base pay plus commission. The stated expected base pay range is $15 to $16 per hour; offers are not typically made at or near the top of the range and may reflect relevant skills, training, experience, education, certifications, market factors, and organizational factors.
Requirements
- 1–2 years of specialty retail management experience.
- Excellent organizational, analytical, and leadership skills.
- Demonstrated strong customer-service and communication skills.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen and interpersonal skills.
Nice To Haves
- BS college degree or equivalent experience preferred.
Responsibilities
- Achieve sales goals and remain aware of annual, monthly, and daily targets.
- Develop personal sales through proactive sales techniques, client-book use, and active client tracking and profiling.
- Demonstrate knowledge of how and when to close a sale.
- Maintain a positive attitude and professional standards with customers, peers, and management.
- Create a lasting, positive impression and provide an “over and above” level of customer service.
- Follow through on commitments made to customers and keep current on customer-service standards.
- Generate ideas proactively for improving customer service and inform customers about upcoming events.
- Understand and communicate return and exchange policies.
- Assist with re-merchandising as needed and maintain back stock.
- Maintain high levels of communication with sales associates, support staff, managers, corporate personnel, and customers.
- Maintain a client book/profile book.
- Maintain professional dress and high personal-grooming standards.
- Participate in product-knowledge seminars and communicate knowledge of the company’s newest product designs to customers.
- Demonstrate knowledge of alteration procedures.
- Apply floor-presence skills, including greeting, friendly posture, poise, and image projection.
Benefits
- Base pay plus commission.
- Earned vacation and sick time.
- Health care, dental, and vision coverage.
- 401(k).
- Generous employee discount.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
