Key Holder - Part Time - Classen Curve - Oklahoma City, OK

Mizzen+Main•Oklahoma City, OK

3d•Onsite

About The Position

Mizzen+Main is seeking a driven, enthusiastic, and team-oriented Key Holder to support the retail team and serve as a leader on the sales floor. The role combines key-holding duties, store leadership support, and direct customer interaction. The ideal candidate has a passion for fashion, a strong sense of responsibility, excellent communication skills, and thrives in a fast-paced environment. The Key Holder supports daily store operations and provides a premium customer experience while maintaining the brand’s sales-floor presentation, standards, and policies. This includes opening and closing the store, guiding customers through the shopping experience, handling transactions, supporting team members, and helping build the customer base.

Requirements

Prior retail or customer-facing experience.
Strong communication and leadership skills with a customer-first mindset.
Proficiency with point-of-sale systems, tablets, and other retail technology.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.
Dependability and punctuality, with the ability to follow direction and take initiative.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.
Comfort climbing ladders, moving around regularly, and standing for extended periods.

Nice To Haves

Retail or customer-facing experience in a keyholder or supervisory role.

Responsibilities

Act as a store leader in the absence of store management by opening and closing the store, ensuring daily operations run smoothly, and assisting with assigning tasks to team members.
Engage clients warmly, genuinely, and knowledgeably, guiding them through the shopping experience.
Provide product knowledge, drive sales, and accurately handle purchases, returns, and exchanges.
Maintain brand presentation and operational and visual excellence through merchandising, replenishment, and organization of the sales floor and stockroom.
Assist in training and supporting new team members in service, appearance, and operational standards.
Communicate and promote current events, product launches, and store promotions to drive traffic and sales.
Ensure in-store events align with brand standards and deliver a premium customer experience.
Maintain store upkeep, including cleaning, restocking supplies, and keeping fitting rooms and displays neat and functional.
Understand and enforce company policies and procedures to support store compliance and safety.
Build and expand the customer base through networking, community outreach, and consistent client follow-up.